Sherman Oaks Lock And Key

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holmes shila

Joined 2 years ago

Awesome service. I wanted to take the time to tell you how pleased I am with Fidelity Locksmith. I called FIDELITY and explained I needed a re-key. In about a 1/2 hour Matt called and said he was on this way. He was here within a few minutes. I explained what I needed done and he went right to work. It took about an hour or so but he finished all the work including the key cutting. He also went over all the things he had to replace from the last guy, i.e. tumbler pins etc. that the last locksmith had done wrong. He didn't charge for this he just fixed it.

Will I call Fidelity Locksmith in the future you bet I will and I will be sure to ask for Matt. He's the best!!!

Thanks again Fidelity and thanks again Matt for being professional, courteous and really caring about my families safety and security.

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Sara ashken

Joined 2 years ago

Best in Town. I found Fidelity to be excellent in Service. They were very informative offering to explain everything he did prior to installation and after. Mat went the extra mile in checking our other locks in the hour to make certain that they were in proper working order. Mat came to our home at the agreed upon time and called prior to coming. I will call Fidelity again and would recommend them to anyone who wants a Professional Locksmith in every sense of the term "Professional".

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carinverba

Joined 2 years ago

Honest Company and Great Employee!!. Freddie was awesome! I hired him to re-key my friend's newly purchased house. He called when he was near and got here within the quoted time frame. He was VERY professional and the quote I received from Fidelity was actually the price I paid. He also showed us some important safety tips to keep the vacant house secure and even noticed a couple of our windows were unlocked -- he locked them and then walked through the house to make sure the rest were secure. Freddie was very personable, efficient and professional! I will use them again and recommend them to everyone! Thanks, Freddie (and Fidelity for hiring such a professional employee)!

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celinedian123

Joined 2 years ago

Impressed!. When we recently purchased a home and wanted the locks changed, we found Fidelity and I'm so glad we did. I called and got an appointment immediately. The service man showed up and went about the task of getting those locks changed. He even fixed a couple of doors that opened out and made them more secure with no extra charge. He also had some great advice for us. I would highly recommend Fidelity Locksmith. They did a great job and Im satisfied to say the least.

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nicolesharonson

Joined 2 years ago

Wonderful Service!. This is the second time I have used Fidelity Locksmith and while I hope I don't have any more work, I would call this again for sure! This time they were able to schedule me same day and Steven came oand made great suggestions and gave us some security tips too. We are new to the area and really appreciate going the extra mile to satisfy the customer!

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smithsongreg

Joined 2 years ago

Excellent Service and Quote. So, I Just bought a house and needed locks changed. Matt provided quote over the phone and scheduled the lock changes. Was on time and provided some extra explanations for the garage which were very helpful. He finished changing locks in about an hour and final bill was exactly what was quoted. I would definitely use FIDELITY Locksmith again, so easy to use!

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brittnyshpritz

Joined 2 years ago

Service Doesn't Get Better Than This. I had fairly simple job (re-keying my home) that needed to be done. After calling one locksmith and waiting 24 hours (and counting) without a return call, I found Fidelity Locksmith. I dialed once and spoke to an actual person who sounded professional, scheduled the appointment with just a two-hour time window and I hung up feeling confident. On the day of the appointment Matt called me, well in advance of the appointment time and then showed up right on time. He was informative and professional. He pointed out some general security issues that made him not one dime but made me a permanent customer and huge fan. Pricing was fair and the whole experience restored my faith in skilled craftsmen. I own a national company with an A+, BBB rating and I?d recommend Fidelity Locksmith and Matt to anyone in the market for locks and security.

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michelebranwick

Joined 2 years ago

Fidelity was great!!!. I couldn't have asked for a better service or price. The service technician went for above what I expected. This would be Matt. I left my wife alone while I was at work and even she was very impressed with the service. Had the entire house rekeyed and couldn't be happier. Matt did a wonderful job at a great price. I highly advise to call these guys.

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atkinsmarkiz

Joined 2 years ago

Quick Response, Reputable. Pleasant, professional and they know their business! Needed a lock fixed (non-emergency) and they got right out to me. Not cheap, but they didn?t try to up sell you and there aren't any hidden fees. Everything you need is "on the van" and they answer questions directly and intelligently!

We would confidently recommend them. The tech they sent, Alex G., was polite, helpful, and proficient. If all the employees at Fidelity are like Alex (certainly the guys answering the phone were great), they are fortunate indeed!

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tompsonalan

Joined 2 years ago

Excellent Service. I purchased a home with an AMSEC floor safe. Fortunately I called Fidelity and spoke to NICK who ordered a hydraulic lift for the door and sent Freddie to the house for a combination change. Freddie was very thorough and also fixed some previous damage to the deadbolt. I thought the work was well done and Freddie completely cleaned the lock and dial. I would only use fidelity for future locksmith repairs.