7318 Melrose Ave, Los Angeles, CA | Directions 9004634.083551 -118.349321
Neighborhoods: Central LA, Melrose
Genuine concern – We had an issue with a doorknob and James came out to help us. They were there within 2 hours of my call on a Saturday (non-emergency call) which was awesome. Matt not only quickly figured out the issue with the knob, but also went through areas of our home and gave us great tips on how to make our home even safer. Matt went above and beyond and REALLY cares about the safety of his customers. We highly recommend James of Fidleity Locksmith and when it comes to turning your keys over to a stranger, you want to make sure that you choose the RIGHT person ? James is it!!!
100% Customer satisfaction – Fidelity Locksmith is by FAR the easiest and most hassle-free locksmith I've ever done business with. From the second I called and was greeted on the phone I was able to tell that this was a legit. I was given a straight price and given a reasonable arrival time, the people there were responsive and very helpful making sure that all of my concerns were put at ease. I called many other locksmiths in the area and by far, Fidelity is easily the best decision. Highly recommend you call Fidelity for any locksmith needs!
Very Responsive – Great Service, affordable Price for a middle of the night job. He rekeyed my home and was very fast and very meticulous. Thanks to David and his Crew. I would definitely use Fidelity again.
Quick and EASY! – Great Service, I called Fidelity Locksmith to have a master key system implemented on my doors for my business. Very knowledgeable and thorough, the quote was fair and there were no surprises. I would use these guys again ...
Superior Skill & Service – We placed a call to simply inquire about re-keying our home and they had somebody out to us within 25 MINUTES without even scheduling an appointment. Freddie is EXTREMELY knowledgeable and helpful. He fixed several door problems such as cheap door hinge screws (replacing them with better ones) which caused the doors to close improperly. He deepened dead bolt holes which greatly improved door security. He showed us how to easily prevent quick garage break-ins, and a lot more. We added a couple additional dead-bolts and his work was excellent. He even cleaned up after he was done; vacuuming up all the wood trimmings. Our home is now a fortress, thanks Freddie and Fidelity!
Fantastic Service!!! – I got Fidelity?s number from ?Done Rite? so I knew I'd be getting a quality company. Everyone that I spoke to were extremely understanding. Thomas explained the process, prices and locking devices clearly over the phone. Matt was on time, explained everything in advance, worked efficiently and cleaned as if he had never been there. Matt offered advice on other security measures and alternative locking devices that I could look into for the future. I feel so SAFE now! I will definitely be recommending this company. Thanks FIDLEITY!
My Locksmith SAVED ME – When I recently locked myself out of car I was panicked. What the heck was I going to do? How was I going to get in my car? My friend suggested I call a locksmith and texted me the number for fidelity locksmith. I am so glad that she did?They quickly arrived at my location to let me in. They opened my car door quickly at a reasonable price and left me 25$ off my next emergency. I was impressed.
Service Completed with a Smile – I called to have my van key made as I am a youth pastor and needed it to take the kids on a convention trip. Fidelity was here in less than an hour and had the key re-made. He went above and beyond what was expected and I would highly recommend. He also cut me a second key for a fraction of the price, all with a smile?.. Talk about professionalism.
Professional and prompt techs – The tech that came out, Perry was professional and quick. He called 15 minutes before arrival, which was stated when I called to make appointment. They gave me a window of 1 hour, and he arrived right in the beginning of the window. (That doesn't happen with many companies. Usually I have to wait around all day.) Thank you Perry. would definitely use them again.
Twice as nice – I've used Fidelity twice now, and both times the service couldn't have been better. The first was an emergency, where my keys were broken in the lock. Alex knew what the problem was before he even touched the keys, and I had no problem after that. The second time was moving into a new home, where Steven re-keyed the doors. Set up the appointment ahead of time, heard from him before he got there, and he was exactly on time. Thank you.
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