Beautiful Options

11/11/09

Rip Off!!! Never get a gift certificate here

by mlb19 at Citysearch

My little brother who is only 18 and in college bought me a gift certificate for my birthday.

$ 55.00 for a facial, I had forgotten I had the cert and it’s been a little over a year.

I called Mamta today to make an appointment for my much needed facial only to be told that

My gift certificate was expired because it’s over a year. So what now, do I get my money back, No.?

Can I get a facial, No.? I asked Mamta to kindly ask her Boss Crystal Flora, who is a stylist and owns the salon.

The salon's name is Beautiful Options Salon, but is under a DBA (doing business as) Name of

Catalyst Salon.

Mamta told me that Crystal said that no I could not use the gift certificate.

I work at a law firm and handle Legal Binding Leases and Contracts for a living, so naturally

The first thing I asked was If they had that in writing because it’s written no where on the

Gift certificate and no where was there terms and conditions specified with the envelope

And other services they perform with Mamtas name on it.

She said they will not be honoring the gift certificate nor would a refund be issued. Consumers beware.

I would never recommend this salon to anyone as the customer service is horrible, and

They are obviously so hard up for money that they refuse a customer with a gift certificate that could

Have given them more business in the future.

• Pros: Nothing
• Cons: They are hard up for money and scam artists