This website is really good -- i was amazed how efficient they are. They send a response email right after you order, & it seems like everything is in stock which makes it really quick. I've ordered 3 different things from this site on separate orders. They even have a phone # where a live person picks up! They send a email when the product ships out. I ordered a dress on Fri morning, got a email that afternoon that it had been shipped, & i received it from the postman the next day on Sat..crazy! of course i live in CA so that might make a difference. Also, its easy to return things here - one skirt i ordered was way too short on me & they returned without taking a percentage for re-stocking or anything, i just had to pay to ship it back. I definitely recommend.