Tanning >Le Beach Club Tanning Resorts
998 S. Robertson Blvd., Beverly Hills, CA | Directions 9003534.059700 -118.383607
Neighborhoods: Central LA, Pico - Robertson
So happy I found this place! – I normally don't waste my time writing reviews, but I feel that I HAVE to give feedback on this salon. I am so happy I found out about this place! My boyfriend and I are going to Vegas in 5 days and decided we should get a tan before we go. We googled tanning and Le Beach came up.
I was skeptical about going because it looks so beautiful from the pictures and I was afraid it would be way too expensive! To my surprise, it is so affordable! We got a great deal through their offer of $29 unlimited tanning and buy one get one free mystic for $35. And not only that, we couldn't print the coupons at home so the girl at the front desk was so sweet to tell us she'll take care of it for us!
The salon is so clean, and from the minute you step foot in the door, you feel like a VIP with their undivided attention and helpful advise! In a time where customer service is almost non-existent, it is such a breath of fresh air to deal with the staff they have at Le Beach! They are truly an asset to the Salon!
packages/contract SCAM – I had been a "member" of Le Beach Club (Beverly Blvd) for years, just paying a monthly fee until they said they weren't offering it anymore and that I had to buy a package deal or single tans. That's where they pulled the scam.
You buy packages with a certain amount of tans, but what they don't tell you is that they expire. The manager said that you buy a membership, and memberships expire after a year. The package I bought said 20 tans, with no indication of expiration, since there was a specific number.....long story short, I moved away for 6 months, didn't use the tans and they "expired". The manager said that he would give me back the tans I had ALREADY PURCHASED if I would buy more. Let me see, buy more when I had already have 10 tans left? On top of it, he could not provide any signature or proof that I agreed (signed) any contract stating they expire. I called a couple times and he wouldnt get back to me. I LOST OUT ON HALF OF MY "PACKAGE DEAL" or about $125.
THERE ARE A LOT OF OPTIONS OUT THERE, I WOULD SUGGEST GOING SOMEWHERE ELSE WHERE THEY ARE MORE PROFESSIONAL AND HONOR WHAT YOU PURCHASED.
Wow – I just moved from Florida and I can not believe how friendly the staff is. Im tanning unlimited for less then what I spend on coffee each month!
best tanning salon in L.A.!!!! – Le Beach Club on Robertson is my favorite tanning salon in L.A. and I've been to a lot of them! The friendliest staff on earth, amazing ustomer service, extremely knowledgable and helpful. Amazing beds! Great prices!! I highly recommend!!
Great Staff – Before Le Beach, I went to this other place that wasnt so good. The knowledgable staff specifically create tanning packages that work with your skin type. Now I'm tan and beautiful...glistening like the sun!
Please Read – This place is top-notch. The manager always greets me by name & lets me know the great options they have....(like part tanning bed, part spray on) & she keeps the salon immaculate! I love how she always gets me and makes EVERYONE feel like a V.I.P! Im going back for sure.
The Best – Very Clean Facilities, Girls were awesome, great environment. The service was great. For being my first time i would definitely go back.
Best Manager – I've recently moved and was so bummed that there wasn't a Le Beach Club near my new house. I was especially bummed because the people at LBC on Robertson were always so nice to me. Within 3 visits they knew my name and seemed to remember everything I ever chatted with them about. They do sell, that's for sure, and being in sales myself, the last thing I wanted was to be pitched. But I told the manager there, in a nice way, and ever since then, no one has tried to hard sell me a thing. I almost started missing it! Regardless of a person's financial situation, if people are nice enough to you and make you feel important, you will buy into it. I think the manager and his people have caught on to this and I thought it was important to say so.
Oh and PS! The Mystic there is AMAZING! Very natural and not smelly!
TAN ANYWHERE ELSE!!! – UPDATE 5/13/11
All these 5-star reviews are obviously employees/managers spamming the site to falsely boost the overall rating of this horrible place. Trust me, saying Tiffany the manager is a wonderful person is absurd nonsense, and a giveaway that they (she?) are spamming this listing big time.
There's a reason I came back to write this after 3 years, and that's because I don't want anyone else to get ripped off by these crooks.
DO NOT EVEN CONSIDER THIS PLACE!
I was a long-time customer of theirs and put up with the overpriced packages, as this place is really close to my home.
However, they tried to pull the same scam on me that has been mentioned in other reviews: claiming my sessions had "expired," even though when I purchased the sessions I specifically asked if they ever expire and was told no. The manager tried to claim "We never issue packages that don't expire after a year. It says so on the receipt you were issued at the time of purchase." Unfortunately for her, I had my accountant pull the receipt and brought it in to prove her to be LYING. Even with physical proof, she would only "recredit" me for these sessions if I bought another package. I was stuck so I had to play along, but find such deceitful business practices to be border-line-fraud.
Also, as mentioned in other reviews, they are CONSTANTLY selling new packages to you, no matter how many sessions you still have remaining; in a way that reminds me of the worst kind of telemarketer.
AVOID AVOID AVOID!!!!
Best beds anywhere! – Le Beach is wonderful! Great rates, great beds that tan you faster than other salons, and great customer service. Everyone is so friendly! I've been to other salons and I've felt like they didn't care I was there-Le Beach cares!
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