07/13/09

So happy I found this place!

by Masya

I normally don't waste my time writing reviews, but I feel that I HAVE to give feedback on this salon. I am so happy I found out about this place! My boyfriend and I are going to Vegas in 5 days and decided we should get a tan before we go. We googled tanning and Le Beach came up.

I was skeptical about going because it looks so beautiful from the pictures and I was afraid it would be way too expensive! To my surprise, it is so affordable! We got a great deal through their offer of $29 unlimited tanning and buy one get one free mystic for $35. And not only that, we couldn't print the coupons at home so the girl at the front desk was so sweet to tell us she'll take care of it for us!

The salon is so clean, and from the minute you step foot in the door, you feel like a VIP with their undivided attention and helpful advise! In a time where customer service is almost non-existent, it is such a breath of fresh air to deal with the staff they have at Le Beach! They are truly an asset to the Salon!

• Pros: great deals, warm/friendly staff
• Cons: none!

06/21/09

packages/contract SCAM

by TMGB

I had been a "member" of Le Beach Club (Beverly Blvd) for years, just paying a monthly fee until they said they weren't offering it anymore and that I had to buy a package deal or single tans. That's where they pulled the scam.

You buy packages with a certain amount of tans, but what they don't tell you is that they expire. The manager said that you buy a membership, and memberships expire after a year. The package I bought said 20 tans, with no indication of expiration, since there was a specific number.....long story short, I moved away for 6 months, didn't use the tans and they "expired". The manager said that he would give me back the tans I had ALREADY PURCHASED if I would buy more. Let me see, buy more when I had already have 10 tans left? On top of it, he could not provide any signature or proof that I agreed (signed) any contract stating they expire. I called a couple times and he wouldnt get back to me. I LOST OUT ON HALF OF MY "PACKAGE DEAL" or about $125.

THERE ARE A LOT OF OPTIONS OUT THERE, I WOULD SUGGEST GOING SOMEWHERE ELSE WHERE THEY ARE MORE PROFESSIONAL AND HONOR WHAT YOU PURCHASED.

05/29/09

Wow

by CSMobileUser2

I just moved from Florida and I can not believe how friendly the staff is. Im tanning unlimited for less then what I spend on coffee each month!