Pulp Cards & Paper

12/22/11

Arrogant management, unethical and way overpriced!

by Ken K

I left four boxes to be gift wrapped yesterday and was quoted $18, $24, $24 and $28. When I picked them up today they tried to charge me significantly more, saying "our quotes are not firm". They certainly hadn't told me this when I left the packages and a guy (I think the owner) had the most arrogant snotty attitude with me, even after his assistant confirmed that he had given me the quotes. He acted like I was trying to rip HIM off when in fact he was ripping ME off. They finally agreed to charge me what I had quoted (far too much for gift wrapping to begin with!) and told me "we'll do it only this once, next time you'll know that our quotes are not firm". I told them that there will never be a "next time". Businesses run this way do not deserve to stay in business.

01/11/08

on your cell phone, they should have just asked you to leave

by rsrorie

just stay off your cell phone...you are the kind of person that doesn't need to be in the store anyway and by the way they don't need your business. A bit self important aren't you?

• Pros: they have a wonderful helpful staff that promotes a quality atmosphere

11/30/06

Best card shop in town!

by neal205

Rising far above all the card shops I?ve ever been to is Pulp. Here?s three reasons why you should run, don?t walk, but run to this cool shop: (1) The card walls are lined with hilarious, original cards for all occasions that really make you laugh out loud. I mean, some really funny cards. I also bought holiday gifts this year for my entire office staff ? really cool stuff that was reasonable priced. (2) It ain?t in a mall, kids. It?s on the street with parking in the rear; no damn parking structure to deal with. (3) Not sure how they keep their staff happy but boy-o- boy are they nice and helpful. I bought a really funny card about a week ago. It was so funny that a friend asked me to pick one up for him. I went back to Pulp and of course, that card was sold out - they continually put out new cards, it?s why I go there so often ? but at the register I told the cashier my story. He actually went into the back and found the one remaining card I had originally come in for. Oh, and I?m guilty of going to Pulp almost every Saturday morning. I don?t always buy something - I go just so I can get a good laugh.

11/29/06

knowledgable and friendly staff, unique selection

by cactus888

This store is an absolute treat. The selection is, unequivocally, the best in town. It's that rare place I can always go if I find something unique online, but don't want to wait for shipping. They carry merchandise from local artists; a HUGE plus.

Oh, and the music is INCREDIBLE. Do these people DJ? Every time I go in there I find myself asking an employee what song just played.

Also, I was in there the other day and happened to hear one of the sales clerks tell a customer, in an affable manner, that it wasn't very nice to be on a cell phone while checking out. AMEN! I mean, can't the phone call wait two minutes? Is it too much to give a bit of your attention to the human being STANDING DIRECTLY IN FRONT OF YOU? Nice to know good taste AND good manners still exist in Los Angeles.

A+++

• Pros: selection, staff, music
• Cons: none

11/29/06

Excellent Service, Selection

by idengine

The best card selection in town, not to mention the variety of paper/stationery they offer. The buyer really does an excellent job. On my many visits the staff has always been helpful and courteous -- not in your face or, on the other hand, rude or distant. Highly recommended to any fellow paper-philes!

• Pros: Product selection, service, music!
• Cons: None.