Samy's Camera
Los Angeles, CA 90036-3123
Phone: (323) 938-2420
- Hours:
- Mon-Fri 9am-7pm, Sat 9:30am-6pm, Sun 10am-5pm
User Reviews for Samy's Camera
10/03/2007 Posted by madco
Recently, I stopped into my local Samy's Camera (Fairfax Ave.) to buy a 2GB memory card for a digital camera. I asked an employee for help, and she (the brunette on the 3rd floor) acted as if I was putting her out. Shuffling over to the memory card section, she pulled out a high-end card, which sold for $60. I asked if there was something in the $30 range, so she pulled out another card. I then asked her about the difference in features, and she looked at me like I was a moron. Wanting to get out of there as quickly as possible, I asked her which card she'd buy. She said, "I wouldn't get either one of these." [PAUSE HERE, AND THINK ABOUT THAT FOR A MOMENT.] She then pulls out the card she'd buy — all the features of the high-end model, but only $35. Why, I ask, couldn't she have just pointed me to this model in the first place? Isn't this why Samy's charges so much more than, say, Best Buy — because of their "expertise" and "customer service"? Afterwards, I mentioned my experience to a friend, who looked at me and said the following: "Don't you know about Samy's? That's why I don't shop there. Have you tried Bel-Air Camera in Westwood. They charge what Samy's charges, but you get the expertise and customer service. Really cool people, none of the attitude. Enough said.
Pros: Local, convenient
Cons: An extraordinary experience in awful customer service
12/19/2006 Posted by stoptimela
I got snobbish service. They treated me like I know nothing even though their job is to teach and help me make an informed choice. yOu might as well buy online or go to Westwood to Bel Air Camera for better service.
Pros: Large store, nice decor.
Cons: rude service, rushed
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