I have found them to perform in a
professional manner. The quality of the work was just what I expected, always on time and honest. We always enjoyed their company. They were extremely nice and answered our called every time we called them.
The customer service was very professional as well. They always transferred me to the departments we were looking for. The quality insurance guys always came by and made sure our project was running smooth.
I needed to get my home painted! Planet was referred to me by a close friend. They were very nice and were able to schedule a meeting for me the same day. The experience I had with them was nice. I got what I paid for and I’m very happy for that.
All i can say is STAY AWAY from these scam artists and fraudsters!!
DON'T HIRE THEM!! They will take all your money and not finish all the work!!
Ever since I replaced my patio my
backyard became my favorite part of my home.
Thanks to Planet home I was able to replace my patio in the backyard and not worry about it for a while because I got it financed.
Planet home offered me a great financing program. Thank you for creating a beautiful patio for me.
I keep forgetting to write a review of
Planet home remodeling, and as I was in my living room looking at the paint on the walls, I remembered!
Daniel was fantastic to work with, from start to finish. Super friendly, very professional and explained everything thoroughly. He was able to match the colors.
It's amazing how much a color can change your mood, and homey, my places looks great thanks to Daniel. I'd use him again in a heartbeat
I am an in interior designer and always know what I want when I am remodeling or making any changes to my home. I found planet home remodeling in the penny saver and requested an estimate. The girl that answered the call indicated they work by appointment only and she would not be able to give me a price. So I didn’t really have a choice I scheduled a meeting for the next evening. The next day at 8pm I met with a guy named Issac he was such a great company and professional. He had samples and pictures of room extension he had completed previously. He knew exactly what had to be done and most definitely had style. I really liked he's ideas a hired him. He made sore the job was completed on time and smooth without any problems. I’m glad I hired Planet for my BIG project.
This happened in San Diego, but it is
the same company. I called to schedule an appointment for an estimate for stucco repair. I was asked about my husband, to which I said "What makes you assume I have a husband?" and refused to answer any questions about him.
I got a call the day before the appointment to "confirm for 2:00pm" She asked whether "my husband's name" would be there. Clearly, she had done some research to make sure that I had a husband. She was pushy about him being there. I said he wasn't around and refused to answer any more questions about him.
The next day I got a call at 12:15 stating that they had "an inspection delay" and needed to re-schedule the appointment to 6:00. I said that was fine. They asked if my husband would be there. I said he would not. I got the sense that the real reason for the re-schedule was they hoped that my husband would be there later in the day. I waited until 6:40, then called to see if they were still coming. They were not, and no explanation was given as to why not. The appointment was rescheduled for 3:00 the next day. Again they asked if my husband would be there and I said no.
The next day at 3:30, I get a call saying they had another "inspection delay" and did I want to reschedule for later in the day? Again, I got the impression it was a ploy to try to get my husband at the appointment. I said no. I was irate that I had been stood up again.
A few minutes later, I called back and asked to speak to a supervisor. I was connected to the same woman who I had talked to the day before my initial appointment. She confirmed it was company policy to not schedule an appointment if both spouses were not going to be present. But three different appointments were set -- so that means it must be company policy to stand people up if both parties are not going to be present. I was furious that they wasted my time with ridiculous games instead of telling me he was required for the meeting. I said this was a discriminatory practice and that I was going to file a complaint. She basically admitted that when she initially "confirmed" my appointment, she knew no one was going to show up, but that to keep me from filing a complaint she could make an exception and get someone out to me for real this time. I again said no.
So I call the next day and ask for the address to their corporate offices for the complaint since it isn't on their website. I was put on eternal hold. Next time I called, was given a postal annex address. Third time I was given a non-existant address. I have called a dozen more times and now it always goes to voicemail and my calls are not returned. Nor are my emails.
Eran was GREAT!!! He visited us late
around 8pm due to my and my husbandâ??s busy schedule. He was able to give us an estimate that was lower then the previous estimates we had received. We asked him if he can start the project the next day because we had a vacation coming up. He sent over his crew the nest day. They started demolishing the backyard. It only looks him ten days to replace our concrete in the back and put up a new patio cover.
We had a slight issue with the material, but he was able to change the material the nest day and install what we wanted.
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