Pacific Palms Hotel & Cnfrnc

Doesn't Recommend

Kevin H.

Joined 2 years ago

worst customer service in USA. I never left msg or feedback for any kind of website, but this hotel is something else. Beautiful hotel but worst management and catering manager ever. Was introduced by a great friend but very disappointed after the hotel visit. 1. Dishonest wedding event coordinator and general manager. 2. Hung off phone with customer. 3. Arguing with customer. 4. Not willing to admit fault. If you don't have $$$$ to spend, they treat you like shxxt!!!!!