Fair Oaks Pharmacy and Soda Fountain

Doesn't Recommend

swfl1010s

Joined 3 years ago

Shady at best!!!. Fair Oaks Pharmacy had ok food but service was very shady. They got screwed up with the separate bills and told one of us not to come back if she didn't pay the bill. Later they realized the everyone did pay and didn't apologize for the mistake. I won't go back there.

Doesn't Recommend

figandrita

Joined 3 years ago

Terrible Service. This place is Americana alright-packed to the rafters with junk made in China and about half the number of exasperated, unhappy servers required for the number of customers. Plastic chairs that fall over backwards if little kids are sitting in them. Patriots take note: this place is a study in cutting corners at the expense of doing things well.

Doesn't Recommend

superbu

Joined 5 years ago

Awful service... would never go back. Last time I went to Fair Oaks Pharmacy, I and two other people (who I didn't know) ended up leaving because we could not get service at the counter.

I am a 44-year-old, well-dressed, caucasian male, so I guess I can't blame it on discrimination. But I sat there at that counter for literally 15 minutes, trying to flag down one of the three workers behind the counter just so I could get a menu. I was completely ignored. Finally, I got the attention of one of them and asked, "Are we supposed to get our own menus?" He looked perplexed, and just shrugged. The man next to me kindly offered me his menu.

I waited several more minutes, then I heard a young man at the other end of the counter say, "Can I get a Coke?" One of the staff workers said, "I'm busy right now." The young man exploded. "Dude, I've been here HALF AN HOUR! Half an hour for a COKE?!" The manager, a little shrimp of a guy about 20 years old, turned around and haughtily announced, "Sir, there are other people here who are waiting for their food. You'll have to wait your turn." (Apparently, the staff at Fair Oaks Pharmacy doesn't know how to multitask.)

So he and his friend left. I waited about five more minutes, couldn't flag anyone else down to take my order, and I left too. I will never go back.

Doesn't Recommend

losangal

Joined 5 years ago

HORRIBLE Service. This place could be so much fun but the soda fountain service kills the experience. The wait staff are slow and unfriendly. It takes forever to get any service and when you do it doesn't even come with a smile. There are better places in town for a shake. Try Soda Jerks up the street.

Doesn't Recommend

icecream1

Joined 5 years ago

Experience....Dissappointing to say the least!. I am a big ice cream fan and recently visited the Fair Oaks Pharmacy with my wife for the first time a few weeks ago. After an exciting review by local TV station rating the FOP as a blast from the past with an old fashion atmosphere and a full menu of delicious food and beverage choices. I and my wife decided to stop by on a beautiful warm Sunday afternoon to enjoy a bite to eat and experience a taste of history. Unfortunately, to summarize our experience, it began to quickly evolve from a positive experience into a negative one. After seating down for a moment that turned into almost 20 minutes before a server even looked in our direction. My wife decided to get up out of her seat and politely ask one of the female servers at the counter for menus. When asked, this girl seemed surprised and her personality was very unfriendly and unapproachable. After taking our order we waited patiently for an additional 30-40 minutes for basic burgers and drinks, adding the server forgot to order our fries we initially asked for. After eating our meals, which were just fair tasting to say the least our server didn?t even stop by and ask us if we were alright or to refill our drinks. Our experience even got worse after we observed other patrons who just been seated being offered menus and drinks in less than 5 minutes. I am not sure but based on the rest of the patrons in the restaurant we were the only minority couple there at the time. It?s disappointing to mention, but after our experience I hope ethnicity did not play a role in the behavior of this particular server, but it appears coincidental when she was also assisting other patrons with a much more positive attitude. Although, it was a very disappointing experience for us and we will not return to FOP. I hope the legacy of the old-fashion soda fountains live on along with the history of the famous route 66 experience.

Doesn't Recommend

cookin4six

Joined 5 years ago

Nothing fair about Fair Oaks - or even appetizing. I used to love Fair Oaks Pharmacy! Early in our marriage, my husband and I would often stop to get an ice-cream and enjoy the familiar atmosphere and great treats. Unfortunately, it seems as though some things do not improve with time.

I took my four young children into the pharmacy today thinking they woul dlove the experience. They each decided to get a phosphate. After waiting patiently in their seats, their phosphates came and they were horrendous! They looked like dishwater and tasted like a combination of bitter and sour. They sipped them politely, but jumped at the chance to trade them in for an ice-cream. I told the girl at the counter that their drinks were not very sweet and asked if they could trade them in for just a child's sized ice-cream (this was an understatement! I'm sure the chocolate had no sugar in it at all). The girl said yes they could trade them in, but we would need to pay for it. I said no thanks, and we left. A few minutes later, the girl I had paid chased me out to my car asking if we had paid yet. This is the same girl that made my children's yucky sodas.

Don't waste your time at Fair Oaks Pharmacy. There is nothing "fair" about it, or even appetizing to us!

Recommends

hillarygrace

Joined 6 years ago

Best Pharmacy Ever !!! ...ohhhh and the best shakes too =). Words can not explain this Pharmacy. A must see. We just moved to Pasadena and I really wanted to see what all the fuss was about regarding Fair Oaks Pharmacy. Besides the fact that they have been in a bunch of movies, sell the best gifts, have killer shakes and floats....The Doctor at this Pharmacy has been the best thing that my husband and I have discovered in Pasadena.

Overall, they are unique and the service is unbelievable. I just go there when I'm bored and/or need a smile....the best part is that I never wait long for my prescriptions...NO LINE! yeah!! =) -- Hillary Grace

Recommends

cubasianchica

Joined 7 years ago

Cute Soda fountain. This is a great spot to get that old fashion vibe. Its a good spot for ice cream and soda and some stationary shopping. They have really marked up the price on everything though.

Recommends

alisonkramer

Joined 7 years ago

Soda Fountain Favorite. Classic soda-fountain spot - best for an afternoon treat or a lazy afternoon lunch. The shop has some cute trinkets on sale (nothing you need, everything you'd like) in the back, including a fun array of candies and decorations. The only bummer is they aren't open for breakfast during the year. WHile lunch was good, I'd more recommend splitting a malted with your honey and watching the passery-bys on busy Fair Oaks Avenue.

Recommends

lizgraphix

Joined 11 years ago

Perfect retro soda fountain experience!. This was such a sweet treat! They have the whole retro-soda fountain look down and the guys behind the counter were super friendly. They made us a perfect sundae to share! They also sell retro candies (looking for Black Jack Gum? or Adams Sour Apple?) They do have a sandwich menu which we didn't try. This place would be ideal for an ice cream party, birthday, or just hangin' with your someone special ... as I was doing. We will be returning often! Nicely done guys! The prices were VERY reasonable.