Hollywood Canteen

04/29/08

good friendly service

by sabbba at Citysearch

My friend and I arrived for early evening drinks before seeing a play in the neighborhood. the manager and bartender were both amazingly nice - granted we were the only ones there. but we came back after the play when the place had picked up and they ocntinued to be super attentive and friendly checking up on us regularly. drinks were good, crowd was attractive, music a bit mainstream but okay.

02/21/08

IN RESPONSE TO "MIZZCANE" from the Manager of the Hollywood Canteen

by CanteenManager at Citysearch

As the manager of the Hollywood Canteen, we strive to make everyone's experience a great one. It saddens me that she would bring RACE into this...it would be like me making a point of saying that her party was BLACK, which it was. THAT SHOULD HAVE NOTHING TO DO WITH IT. What DOES have something to do with it was that her guest list comprised of about 10 people when she made her reservations. Our reservation list for the evening, including hers, was over 350 people....capacity for us. During the evening, this guest tried to balloon her guest list repeatedly to around 40 people. So everyone extra we let in for her, meant someone who actually reserved the CORRECT number of people would potentially not make it in. Regardless of this, because it was her birthday, I personally let in MANY of her guests, in fact, all her guests eventually made it in except for one!! We bent over backwards to accomodate her 30 extra people (now remember her original reservation was for 10) to the possible detriment of other guests. Something she in fact thanked us for, as honestly she should have, because we had every right to turn down everyone who wasn't on her guest list if we wanted to. Yet we didn't.

Secondly, as anyone who goes to clubs knows, guest lists close at a certain time. You get there at 1230, you have to pay no matter who's list you're on. She fails to mention however, that it was a CHARITY event going on that night, and the cover charge was OPTIONAL because it was going to charity.

She also fails to mention how many times I personally checked on her through the night to make sure she was doing okay, she even offered me some of her birthday cake at the end of the night, saying her guests had a great time.

Bottom line: We appreciate everyone who has made us such a popular place. This review was obviously written with malicious intent and that saddens me with how I BEYOND extended myself for them.

• Pros: n/a
• Cons: n/a

02/19/08

Horrible Attitudes

by Mizzkane17 at Citysearch

Plenty of things to say, the place is a very nice and cozy cute place but, thats all. I had a party there and they turned away my crowd, because they made a mistake on there end with how many was in my party. And then on top of that they charged my party and the club is FREE!!! I was told this place was very diverse and seemed to be a nice spot to have a party, Well i would not recommend this place for anything. The place has changed owners so the onwers are now Asian, and i beleive thats the way they are trying to keep it. Dont get me wrong i do not have anything against Asians, but i have a problem with the owners. The waiters had attitudes rushed my party to eat, did not come back to see if we needed anything. My party wanted to order drinks they had to go to the bar because he never came back. JUST THE WORST PLACE I HAVE EVER BEEN TOO. PLEASE DO NOT SUPPORT THIS PLACE.....just horrible if your not the right race sorry to say...and its 2008 i guess we are not over the whole race thing as we thought!!!!!!!!!!!!

• Pros: The place is cute
• Cons: so many flows cant name them all