14649 Ventura Blvd., Sherman Oaks, CA | Directions 9140334.151582 -118.452705
Monday- Friday 11:30 am- 2 am Saturday-Sunday 10:30 am- 2 am
Neighborhoods: South Valley
just wanted to say that my friends and i went there last week and we
had a good time. great vibe and better drinks.
Great selection of beers, good bar food, lots of big screen TVs, outdoor seating!
Worst experience EVER – I've never been so insulted in my life.
I'm not one to take the time to write reviews but th experience I had at this place was so ridiculous that. Had to share.
I returned to my seat after using the restroom and I noticed that my drink had been taken away by the bus staff. Mind you, it was 3/4 full. I approached he waitress thinking, no biggie, shell just bring me another one.
Yeah, that didn't happen. Instead, she pretended she would and disappeared. When we flagged her down the second time he told us, "this is a serious matter, you're going to have to speak with a manager."
The manager then proceeds to tell me that he reviewed their surveillance and that not only was I lying, I've tried to pull this stunt numerous times before. Apparently th staff recognized me. Really? Lol
After buying 3 or 4 rounds of drinks and food you're going to accuse me of trying to steal a drink????
The manager was soooooooo rude and I tried to look him in th eye and let him know that I had never been to this establishment in my life and the he was mistaken but at the end of the day he was an absolute dick with a power trip and my friends and I walked out of there not only insulted but completely shocked at the way this placed handled the situation.
I will never step foot in this place again and I suggest nobody else does.
Th most rude staff and worst customer service I have ever experienced...
great hang out spot! – loved the atmosphere and the great people and service!
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