Costco

Great Choices!!

by jansenbintworth at Citysearch

This place is a vegetarian's dream grocery store, with a focus on natural and organic goods and a gargantuan selection of fruits, vegetables and vegan products. But carnivores won't feel neglected, as stores also boast a vast selection of top-quality meats, poultry and fish. Also expect fresh-baked goods, house ware, a floral department and a well-stocked vitamin and personal-product section. Deli offers hot and cold prepared foods and artisanal cheeses

Values Galore

by Tynman at Citysearch

The wife and I thoroughly enjoy going up and down each of the aisles to the left of the entrance as there is always lots of newly arrived stock to see.

Recenlty, she bought five ------- ------ that she uses for entertaining and that she says are of the highest quality but at half the price she has seen elsewhere.

I can't say what the items are as she wants me to buy 2 more this weekend, and I don't want them to be sold out before I get there :)

• Pros: New and different stock weekly
• Cons: None

The Pharmacy Worker-Brenda Was Rude !

by calithin83 at Citysearch

I went today to pick up my prescription and the Pharmacy Technician named Brenda was very rude to me and my senior mother. She was very unhelpful, arrogant and rude.

She made me very angry that I returned my medicine and wanted my prescription back. She did not give me my prescription back, she told me to come the next day because she couldn't get it anymore.

My mother is enrolled in the "Costco Membership Prescription" and she did not want to give my mother the 10% off that we have been getting. This is the first time in this Costco and have been going to other Costcos without any problem.

This woman has very poor customer service skills and I'm surprised that Costco has hired her. I do not plan on going back to Los Feliz Costco Pharmacy. She was very unprofessional, apathetic, and mean. She obviously has her own issues and taking them out on us customers who are there because we are members of Costco, we appreciate Costco but she makes Costco look bad. In that case I should have just gone to Walmart. Looking forward to going to the Costco I usually go to in the valley where I don't have to deal with this annoyance.

Unfortunately tommorow i have to drive there and pick up my prescription because she didn't want to give it to me.

• Pros: none
• Cons: rude, unprofessional, horrible customer service

Freedom from the hassle

by stacyml at Citysearch

Costco has been going down hill for some time now. Their products(i.e. groceries) keep getting bulkier with no real savings. Customer service has gotten to be horrific. The inventory has become unstable, and product quality is unreliable (especially the store brand). Retailers should go out of thier way to make their customer lives easier, not more difficult. I am extremely glad that I didn't renew my membership.

It's a Costco...

by anekab at Citysearch

...it's just a Costco. It carries a lot of stuff in huge quantities. That's what big-box stores do. The staff (when you can find someone) is helpful and usually working hard. The checkout lines are seemingly endless, and could try the patience of a saint. This place is a good deal for anyone who's shopping wholesale. But for us regular folk, it's like any other store...you need to shop and compare prices. Just because they sell you something in the gallon size, doesn't always mean you're getting the best price. This particular store shares a parking lot with another big box store, Toys R Us, so parking can be horrendous...at any time of day. Just don't expect to get out of here quickly.

• Pros: lots of stuff, large quantities
• Cons: parking, crowded