Adelphia

10/10/08

Ruined my credit!

by yes2no at Citysearch

I got cable thru Adelphia a few years back, with the understanding that I would get an offer. Once the offer expired, they started billing me the outrageous regular price, so I immediately cancelled my services. I scheduled them to pick up the cable box which they never did. Next thing I knew, they had reported me to all 3 credit beaureus (sp?). I took the box back & got a letter of apology from the then-GM. I sent it to the credit co's for update, but 4 years later, they're still desputing that I owe them money despite their screw-up. I am discusted by the way Adelphia cable does business and their lack of regard for their customer's well-being. This incident has costed me lots of time and money! Do yourself a favor and DO NOT DO BUSINESS WITH THIS COMPANY. They are TERRIBLE!

• Pros: VERY UNPROFESSIONAL & IRRESPONSIBLE
• Cons: LACK OF CUSTOMER SERVICE

09/08/05

VERY BAD EXPERIENCE WITH ADELPHIA

by nora2005 at Citysearch

Service was set-up on a Sat. & an hour later it was not working, called cus. ser. & they said they would fix it, it didn't.Called again 2 more times before they set up a tech to come out. Tech was suppose to come out on Monday between 8am-10am, tech never showed up. I called the @ 10:30am & they said that someone would call me back in 30 mins. No one ever called, I called Adelphia 888-683-1000 3 more times & they said the same thing. Finally when someone called @ 3pm I cancelled the service & set-up for someone to pick up the box. Adelphia was suppose to p/u the box on Wed, no one showed up. I call Adelphia to notify them and they said that it was re-scheduled to Fri. I never rcvd a call to let me know it was going to be re-scheduled.

01/10/03

No Complaints

by graphicswhiz at Citysearch

just as good as any other cable company. I have no complaints.