Melrose La Brea Animal Hospital

08/04/11

License was revoked and then stayed

by catcrazy17 at Citysearch

I worked an animal hospital that got his patients after seeing him just once. I was in the courtroom when his license was under investigation, which eventually was revoked and, unfortunately, was stayed. Check out the Better Business Bureau for his history. I would never bring an animal to his practice.

07/23/11

WORST EXPERIENCE I'VE EVER HAD

by J Fiske at Citysearch

Although it has been a few years since I made the mistake of bringing my puppy to Melrose La Brea Animal Hospital for emergency care, my experience was so terrible that my family and I still regularly discuss it to this day, so I felt I should report it. From the looks of it, I was not alone in my negative experience.

I have never, I repeat, NEVER, had a worse experience in my life. I was helping my daughter move into her new apartment in Laurel Canyon. We had a 3-month old Australian Shepherd puppy at the time, so we took him with us rather than leave him alone all day.

Unfortunately, construction on the apartment had only been completed a few days prior, and we didn't notice all the leftover nails lying around the area. Our puppy stepped on one and sliced his paw. He didn't even yelp, but we saw huge drops of blood covering the floor, so we thought we should be safe and take him in to a vet.

Being new to the area, we looked up the closest vet using the yellow pages. I wish we'd had internet access! Dr. Jordan was the most incompetent man I have ever encountered. He put a MUZZLE on a 3-month old puppy because "you never know what they'll do when they're in pain." I had been poking, prodding and examining the bloody area for at least 20 minutes and our puppy didn't even notice.

He noticed the muzzle though. He went from calm and sweet to absolutely terrified. Just a quick side-note- I have had several dogs, and none of them, including this one (who is now 3 years old) have EVER needed a muzzle, and I've been to at least 10 other vets. At legitimate veterinary establishments, muzzles are reserved for truly aggressive dogs.

His assistants (he need TWO to hold down a 3-month old, 15 pound puppy) clearly had NO training at all... I'm not exaggerating when I say I think he picks them up at day-labor sites. The entire episode was turning into a circus act, so I stepped in an calmed our puppy down. It was unbelievable (my daughter later said it felt like a prank, or some reality show called "Punked.") A total joke.

When inspecting the wound, Dr. Jordan couldn't even figure out what was going on. His eyes are so bad he couldn't even see where the blood was coming from, or that there was a HUGE flap of skin that clearly needed to be trimmed off of the paw pad. When he began bandaging the paw, I interjected and suggested we cut off the flap and put some antiseptic ointment on the area first. With a surprised look, he exclaimed, "Oh, yeah! That would be a good idea."

Even though I did most of the work and the bill was far too high, we just paid and got out of there as fast as possible.

There was one upside to the whole experience- I learned that if I don't feel comfortable in a doctor's office (pet or human), I have the right to leave at any time. I should have left this place right away. Going here was surreal, to say the least.

DO NOT COME HERE.

03/04/10

Great Doctor & Great Employees!

by bertygirl at Citysearch

Dr. Jordan took care of my kitty so many times & with so much love & compassion, I am forever grateful.

His staff is sweet, professional, loving & caring.

After years of crappy, high priced, fancy Vets., Dr. Jordan is a down to earth relief!

• Pros: Most Compassionate Vet Ever!
• Cons: none

02/26/10

Do not take your pet here! The worst vet ever!

by pet lover LA at Citysearch

This man is evil! Do not take your pet here! My poor puppy cried and wimpered as he shoved an instrument down his throat for a regular checkup. He yelled at me for not holding my dog tightly by the throat as he was analy taking his temperature and checking his heartbeat at the same time. My poor puppy was shaking and he's been fine at 3 other vet visit at another vet, reason why I went here was that I got an appt right away and now I see why. This place is awful and he's a weirdo. And my previous negative review was erased! Any positive review must be rigged. Oh and he was ridiculously over priced.

• Pros: feel sorry for the girl that works there
• Cons: everything else

02/11/10

Lovely vet and nurses

by Starrlette at Citysearch

I took my cat here after receiving horrible treatment at ADVANCED CRITICAL CARE in Culver City and the Dr Jordan took great care of my cat. He even let it stay an extra day free of charge because he was concerned about my kitty and knew that I had already spent a fortune at ACC. I will always take my pets here for the lovely people that work here...the nurse was so sweet as well, looks like she really adores animals. What a find!

• Pros: Exceptional loving service
• Cons: Place look old