Joan's on Third

07/22/09

Bland Sandwiches

by laddy2 at Citysearch

Joan's on Third is by far one of the better looking area restaurants, but sandwiches I've ordered there have been underwhelming. They use $1.79 baguette bread (the exact same) that I get from a shop on Fairfax. The turkey was not 'fresh oven baked' but grayish, processed, translucent and extremely salty. They forgot the sauce on a second sandwich, which tasted like paper. If I were paying $8 per sandwich (instead of $11 and $12), my reaction would have been 'meh'. Improvement in the sandwich department is needed.

They do have an outstanding collection of packaged and preserved items, and their bakery counter is fantastic. The counter staff are really friendly and helpful.

But one time, after I dropped $40 for a takeout lunch, and after they handed me my bag of goodies, I wandered around to look at their gorgeous displays and in the process found another item I wanted. At some point I became aware that staff was dogging me to see if I was going to pay for it or put it in the takeout bag. That was the thanks I got for my patronage. Suspected shoplifter! Not fun. I felt like cr*p after leaving there, and haven't returned.

• Pros: Beautiful, Chic Setting, Nice Staff
• Cons: Prices, Mediocre Sandwich

12/27/08

Take out service and counter staff don't match the food

by hymanro at Citysearch

Today proved the second of two take out order fiascoes. Last year at this time we arrived at the stipulated pick-up time to find a closed sign on the door. Persistent banging on the door produced no result and only after retreating to the back door did a staff member appear. The lasagna was there as ordered, but they could not produce the bread.

Went to to pick up an order today and only after more than 30 minutes of various staff searching for the order and coming up with clearly manufactured excuses , and doing so with plenty of attitude, did someone admit they did not have the lasagna as ordered. Further discussion, again with attitude on the part of the staff ensued and finally a fellow named Victor appeared and said they would make and deliver the proper order.

Called after the first incident asking to speak to the owner or manager, but never got a return call. The mistake was ordering again. Good lasagna, but unreliable take out service and a staff lacking courtesy.

11/21/08

Best place ever!

by liltamby5 at Citysearch

The most amazing little cafe joint in LA I have found. Everything on their menu is delicious!! I recommend this restaurant to anyone and everyone!!