Volkswagen Of Downtown La

03/09/09

Bad Service Technicians

by MoonLuck at Citysearch

I get my 2003 Audi serviced at Audi of downtown Los Angeles. Unfortunately, EVERYTIME I get work done at this location, which is NOT CHEAP (even a simple service), I have to return to them within a few days due to a new problem that arose during the time that they had my vehicle. I truely believe that they are creating new problems with my vehicle to get me to return for additional repairs. EVERYTIME I take my car back to them with the new problem that they created, they claim that the new problem had nothing to do with the work that they did. This has occured on more than eight occasions. They know me by name at this dealer, because I'm there so much. I have spent over $2000 with them in less that two months, just to continue having problems.

I too should have learned from prior experiences with them...Their Service is BAD!!!!!

• Pros: NONE
• Cons: They need better Service Technicians

07/17/03

Service Department

by biggdumm at Citysearch

after the expensive ($330+) 60,000 mile service, i was told that all fluids and filters had been replaced. to my surprise, the oil warning light came on less than 2000 miles later. even more surprising, when the oil was drained it came out in CHUNKS. likely hadn't been changed in something like 10000 or more miles. other fluids were low, filters were in bad shape. what's worse, this was the third bad episode i'd had with them, out of maybe 7 visits. should've learned my lesson sooner.