(310) 268-9190

11301 W Pico Blvd
Los Angeles, CA 90064 34.0353 -118.4389

Get Map & Directions »

Neighborhoods: West Los Angeles, West LA

BESTBUY.COM

What People Are Saying About Best Buy

Featured Review

Contributor

Contributor

In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Editor's Tips

The Extras:
If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Know Before You Go:
Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Look Good:
Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
service
50.0% positive
  1. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service.
  2. bad customer service
1 Star Rating: Poor

05/27/09

WORST BUY

by jimmybean

It's a miracle if they pick up the phone. The phone rings at least 4 minutes before someone picks up. Not good business at all.

  • Pros: they have electronics
  • Cons: where should i start
1 Star Rating: Poor

01/28/07

bad customer service

by mhwang20

Never answers the phone for customer service. On Jan. 28, 2007, I called starting at 10am (supposed delivery time: 8-10am) and was not able to reach ANYONE until the end of the day. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service. Work on it more or everybody will stop going to Best Buy.

The Details on Best Buy

Place Categories:

  • best buy
  • bad customer service

As Seen In…

Best of Citysearch

Los Angeles

Advertisement

Lists In Los Angeles

Recent Reviews In Los Angeles

5 Star Rating: Highly Recommended

Men's USA

1246 Westwood Blvd, Los Angeles, CA

5 Star Rating: Highly Recommended

Avant Garde

820 S Broadway Ste 601, Los Angeles, CA

1 Star Rating: Poor

Radio Shack

17638 Vanowen St, Van Nuys, CA

Advertisement