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best buy, bad customer service
No buy. Terrible service, I called to see if they had sherlock holmes movie and maybe the star wars bundle on blu-ray and nobody answered the phone. I must have called four times in one day to try and get a hold of someone from sales to check and see if they had it since their website was acting up at the time and nothing. Just disappointing.
WORST BUY. It's a miracle if they pick up the phone. The phone rings at least 4 minutes before someone picks up. Not good business at all.
A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers..
In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
bad customer service. Never answers the phone for customer service. On Jan. 28, 2007, I called starting at 10am (supposed delivery time: 8-10am) and was not able to reach ANYONE until the end of the day. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service. Work on it more or everybody will stop going to Best Buy.
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