Bakeries >The Cake Collection
2221 Barry Ave, Los Angeles, CA | Directions 9006434.034109 -118.446671
Mon-Fri: 08:00 AM-05:00 PM
Neighborhoods: West LA, West Los Angeles
ABSOLUTELY HORRIBLE! Unbelievable! The only thing this company has kept is the name: The Cake Collection. It is NOT operated (and I suspect not owned) by the same folk that operated it back in the years 2000 through 2010. What they gave us was so horrible, not only were they willing to give me a full refund, but 20% off any future purchases (AS IF!), and, if a picture is worth a 1,000 words, even with a picture, the cake came out looking absolutely NOTHING like what was pictured, agreed to, and paid for; then, had to get into a shouting match to get a refund 30+ days later. On top of that, those answering the phone (after the purchase) suddenly have "no last names," "don't know who the manger is," and suddenly are challenged speaking and understanding English!
Not only was the design appalling, the cake was so dry that after the party, we had to just simply put this very expensive cake in the TRASH! Disappointing, because their cakes use to be very good – but that day has past! Don't trust these new people with your very Special Wedding Day!! (or any other event!) You will be disappointed and highly embarrassed! There are no do-overs for your wedding! If you want a picture of what was supplied to them v. what they produced, please feel free to contact me at AUniqElegAffair@aol.com
The worst cake experience ever!!! – I brought a photo of a very simple cake i wanted for my husbands B-day. I spent 30 mins going over the cake with the cake staff. I then picked it up on sunday and it was nothing like the picture at all not even close! Of course there was no one there to fix the cake because it was a sunday. I was so embarrassed to have this cake for the party.... It looked so bad!!! Very cheap looking. Then the cake was so dry!!! I even left it out and did not put it in the refrigerator! I will never go to this place again!!!!!!
Great tasting cakes – I had Adam bake our wedding cake and my borthday cake. Both were delicious. I ordered a cheese cake for my birthday, and it just melted in my mouth. It spelled so sweet, but tasted like heaven. I am ordering another for my sisters baby shower. A giant cheese cake!
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