Mar Vista Animal Medical Center

Doesn't Recommend

bobweer

Joined 5 years ago

Quick with up sell and a lack of bedside manner & compassion. Save your time, money, and your animal’s dignity and find a different vet. From a layman’s view I believe Dr Brooks is competent as a vet however I feel she doesn’t listen and is rather rude. I took my old cat in because he was getting thin. After 600$ of tests and X-rays several things were ruled out and it appeared the problem was cancer. My cat was old and I felt it was my duty to make his remaining time comfortable and wanted to avoid invasive actions. I expressed this to the Dr. and had to insist that I didn’t want to spend another 100$ on an ultrasound to be told what we already knew. A month after this visit my cat was having more difficulty and we took him back. He was with Dr. Moor this time and was held overnight then released. His condition worsened and a week later I took him back to see Dr Brooks. After she rudely gasped at the cat’s condition she told me there was little she could do, but offered to take a 100$ X-ray. After I declined the up sell she quickly turned her back to me and left the room. Luckily there was one vet tec that was compassionate and helped clean my cat up and recommended a good vet for home euthanasia.

Recommends

bmc724

Joined 6 years ago

Two good Doctors, but too much money. It is great that they have separate dog and cat entrances. Dr. Moore and Dr. Brooks are both very good doctors. But, after I've seen Dr. Brooks, my bill is always very high. She whisks the cat away for "tests" and $300 later, my cat comes out the same and I'm $300 poorer. Dr. Moore is very practical. She gives me my options and lets me decide. I always feel like she empathizes with me, the owner of 3 cats. Dr. Brooks generally gives me one, very expensive option and she's all business. She may be a great Dr. but she spends more time with my credit card than with my cat. It is best to be informed about what you need and what you can afford before you take the animal in. Bay Cities does a senior hemo panel including urinalysis for much less. If you're going to Mar Vista, go on a day when Dr. Moore is in.