Lily Et Cie

06/15/08

Lily et Cie in LA is charming, with great service!

by Fleet8 at Citysearch

Yesterday I went to shop at Lily et Cie. After reading the negative reviews on this City Search site, I steeled myself before entering the shop. From the moment I entered until I left, the owner (Rita) and a young employe (Marcus), were unfailingly cordial and helpful. Marcus approached me with a smile and an obvious desire to help. I asked if they carreied (a larger size) and he pointed me in that direction, kindly. I did not make a purchase but I did consider one lovely piece and Rita spent time explaining how it should be altered.

I believe that if one looks presentable and I do not mean expensively dressed, and if one has an open and friendly manner, then owners and salespersons anywhere will welcome you. I entered this charming shop in khakis and Keds but I was (I hope) pleasant and polite. Perhaps.those who posted negative comments should consider how they presented themselves to the shop owners? Nasty and defensive gets you nowhere.

• Pros: Employes were helpful and pateient. So was Rita, the owner! Browsing makes one appreciate the beauty of Ms. Watnick's selectons.
• Cons: Not enough larger sizes, which is not the fault of the shop!