DuBunne Day Spa
Torrance, CA 90501
Phone: (310) 986-2175
11/01/2007 Posted by bkwyatt
As a Dubunne club member I was recently invited to attend an event called "Some Enchanted Evening." I called and made a reservation for myself and two guests. The event was to include complimentary skin analysis by SkinCeuticals, complimentary makeup application by Colorescience, while enjoying complimentary wine from WineStyles and receving neck/shoulder massages, paraffin hand treatments, and free product giveaways. When I arrived at my designated appointment time the spa was packed and there was no parking. When we finally found a parking spot we went to sign in for what i thought was a reservation. Instead I was handed a small business card for me and my two guests and pointed in a direction without any information on what to do. As we tried to make our way through the spa there were lines of people all over. We finally found our way outside where there was some food and drinks. The wine provided was a BOXED wine that hadn't even been chilled. We made our way back inside and discovered we had to wait in line for all the things I thought I had RSVP'd for. The lines were at least 15 people long and you could barely move through crowd. We found our way over to the massage line where a girl was receiving either a paraffin hand treatment or massage while standing up! I don't know how that's at all comfortable. We decided it wasn't worth our time to stay and I was horrified that I had brought my friends to what I thought was supposed to be a relaxing evening. I will NEVER go to another event at Dubunne and will probably starting going to Burke Williams nearby for my massages and facials. I don't think I'll ever be able to view Dubunne as a relaxing place after that awful night.
Pros: used to be a great spa
Cons: HORRIBLE EVENTS!!!!
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