Macy & Thomas Vet Hospital

07/07/09

WORST CLINIC EVER!

by erocker at Citysearch

We recieved the worst service taking our dog here. Dr. Alexander Taub is not only incompetent and grossly negligient he is arrogant about it as well. We took our dog in for an infection he had, he was having trouble urinating. Dr. Taub first said it was probably a foxtail and when we told him no it wasn't he then guessed that someone tried to shave him. We also said no we didn't and he rolled his eyes and arrogantly said he would check him out. We left our dog there all day and Dr. Taub said indeed someone tried to shave our dog and it nipped off a bit of skin. This man could not doctor his way out of a paper bag. This was absolutely not true and we will never take our pets there ever. Our dog's old doctor, Dr. Johnson sold the business 3 years ago. IF YOU LOVE YOUR PETS AND WANT QUALITY CARE GO SOMEWHERE ELSE.

• Pros: NONE
• Cons: GROSSLY NEGLIGENT AND ARROGANT

02/21/08

Money before pets

by Waffles4me at Citysearch

Brought two pets over the past two years and see a pattern of wanting to charge for unnecessary treatment, especially x-rays. They offered a lot of prescriptions, rarely get to see the vet I actually had an appointment with. They canceled a few appointments only hours before the time to arrive. A few of the staff are not very friendly and will lie to you with no problem. The others seem nice.

The vets I saw do not explain things clearly and start mentioning MRIs and surgery on a first visit for something they cannot tell what is wrong. They do not spend enough time or care to see that the pets are cared for or that the owner understands the medicines prescribed. It seems they want you out fast so they can get more money for the day. I should have known when I saw the doctors' hi-end luxury cars at the back of the building.

I left because they made errors three times on the pet's records and condition. They never call to follow up on the pet after treatments.

My pets only got better after going to another vet.

• Pros: None.
• Cons: Not enough concern for pets.