Ecco Hair Studio

01/16/08

Unprofessional staff

Contributor at Insider Pages

I went to Ecco more than once. Diane cut my hair and it always was the same cut no matter how many times I asked for something different. Finally, her assistant came up to me and told me Diane tells all her clients to have shorter hair because Diane doesn't want to deal with long hair. In particular, she hates blow drying long hair. No wonder I could never get a cut I asked for. This is very bad customer service.

I witnessed many stylists gossip and say rude things about their customers more than once. Not a positive experience during a haircut.

This business is not run with a professional attitude.

I advise anyone considering this salon to not bother. There are too many great salons in Pasadena that are much more friendly and professional.

11/21/08

Love this salon - Fun Vibe and Great Service

by MiniLady at Citysearch

I have been a client at ECCO for nearly a year and it's time to share my enthusiasm. Robert does my color and cut, and evert time I leave it looks and feels great. Today it dawned on me what an eclectic and diverse salon it is - something for everyone. All hair types were being catered too in the festive atmosphere. I surely do not miss my former "old lady" salon. The vibe is great and everything feels more chic and hip. I have tried several stylists there and have been please by the blowouts. I have even taken each of my three kids in for a great cut for special occasions. Stephen, one of the co-owners is always so welcoming, and I appreciate that each time I am in. Go try out ECCO - you'll love it! Plus - they seem to stay running on time. Once they actually called to say they were 15 minutes behind - who does that?!

03/14/08

Karina does a great job

by ahlemon at Citysearch

Ecco was recommended by a friend, and I have enjoyed every trip here. I went to Karina for foil highlights and a cut on more than one occasion. She is Vidal Sassoon trained, but charges less than others with similar training as she's still building her business. Of course it's still not cheap: about $150, but she does do a good job and does what I ask! Not many stylists listen as well! The salon experience is great: it's bustling and friendly, not stuck up at all. I have moved and the salon is too out of my way now, but I would recommend it to anyone in the Pasadena area for a quality job and a great experience.

• Pros: Free parking lot next door, great quality, enjoyable experience
• Cons: Not a great value, they only do hair so you can't get your nails done in the same visit

12/05/07

Didn't like the place.

by rwillia at Citysearch

Go to a professional salon with a solid reputation instead. Bad haircut. Took months to grow out. A friend had a bleach job where her hair almost fell out. It was really bad.

• Pros: parking
• Cons: Staff not friendly & ambience