10/14/09

Diamond in the rough!!!

by sonni11

I searched everywhere but couldn't find the perfect place to buy a ring. Places were either too pricey, or made me feel uncomfortable.

So I called a trusted colleague who got engaged a year before me and he raved about how he was in the same predicament as me until he found INTA Gems.

This place is amazing. It's a diamond district wholesaler, so you know you're getting an unbeatable price. But the real value is the staff. As soon as you walk into INTA Gems, you'll know it's head and shoulders above the rest of the shops in the diamond district. The family has been in the business for years. They are helpful and genuinely friendly from the minute you walk in. And most importantly, you will trust them.

Once you step into INTA Gems, you'll be relieved that you did. The whole family is great. We happened to work with Steve Pheng and I give him an A++!

• Pros: Price and service

10/02/09

for amazing jewelry

by ajantunez

I live in Santa Clarita, CA and called INTA Gems to make an appointment the day before I actually drove out there. I told them what I was looking for in a loose diamond. When I got there the next day, they already had a selection of diamonds set aside for me to look at. My now fiancee and I fell in love a beautiful diamond and paid thousands less (about half price) for it than if we would have purchased it at our local mall. We already had the setting so INTA Gems set the diamond while we waited, it looked perfect. They also included an appraisal of the total ring. Everyone at INTA Gems was extremely nice and helpful, they gave my fiancee a print out of different ideas on how to propose to me. They also helped us find insurance for the ring. They went way above and beyond my expectations. My experience at INTA Gems was more than I could have hoped for. I would recommend them to anyone who wants a diamond they could really show off.

• Pros: best quality and price on diamonds

07/14/09

Definitely a place to go!

by crysmunk

INTA Gems is awesome! The staff is great, friendly, knowledgeable and most importantly, have AMAZING integrity! My fiancee and I stumbled upon them while we were wandering aimlessly around the jewelry district looking at all the glittering objects, and they were the first ones who didn't try to pressure us into getting something we didn't want. We told them we wanted a ring that incorporated both of our birthstones and they helped us design something completely unique. After the hour or so we spent with them, we told them we'd think about it and we wanted to keep shopping. They completely let us walk out the door after spending that much effort with us and didn't try to guilt trip or pressure us into buying the ring! Obviously we went back to them after checking out some of the other vendors since I found myself comparing all other rings to the ring INTA helped create for us. (and wait, it gets better!)

Steve gave us a great deal on the ring and called me in the middle of making it to let me know that he wasn't happy with the way some of the smaller stones were turning out (for those of you that don't know, gemstones get lighter in color the smaller they're cut). He showed me what the ring looked like with the lighter stones and, because I didn't like the way it looked, he recut a bunch more stones, just to find the 3 that would match the rest of my ring (at no charge!). It turned out absolutely beautiful and I love it!

We just went back to the jewelry district to get our wedding bands. We had an idea for a custom band for my fiancee, and again, INTA spent a bunch of time working with us and had no problem when we walked away to think about the ideas they presented to us. We priced around at some of the other jewelers to see how much they would charge to make what we had in mind, and found that INTA was a little bit more expensive, but we went with them anyways because we trust them to do a great job and take care of us.

Also, the quality of INTA jewelry is a lot better than other jewelers downtown. I've seen rings that my friends have had made at other vendors, and I've noticed that when it comes to details and finishing touches, INTA is exponentially better! The INTA family is definitely a place for everyone to check out if you're looking for anything made with exquisite attention to detail by people who care about making sure you get what you want!

• Pros: Great integrity and quality
• Cons: not the cheapest in the jewelry district, but def the best!

06/24/09

Great Service, Great Product

by enriquegrant

I went to INTA Gems with my fiance (now wife) to look at designs and get a custom sapphire engagement ring. I needed a custom design because we were going to take out the sapphire from a family heirloom ring and put it in a new ring that she described and I designed. Steve did a great job of showing me some designs, working with me to flesh out the final design I had in my head, and negotiating the details. In one day we got the design details worked out, settled on a price, took out the sapphire from its previous setting, measured for rings, and picked out wedding bands. Two days later I realized that I had forgotten one small design detail. I called Steve, rushed down to his shop, and drew out the detail, and it was no problem for him to add it in. The ring arrived a week and a half ahead of schedule and looked great, along with its matching band and my wedding band. When I proposed, my fiance loved it and said I did a great job of designing what she wanted. The only thing that threw her off a little bit is that the ring box INTA gave me is pretty large--at first she didn't think it was a proposal because of the ring box size, hehe. At any rate, INTA did a great job on the rings and the box was not very big of an issue. Thank you Steve for making me look good! Thanks also for helping us out with a re-sizing, multiple swapouts of my band, and for generally being available and giving great service. I didn't expect the process of ring-shopping to be as quick, easy, and comfortable as Steve made it. I would recommend INTA to any of my friends and family. Thanks again!

• Pros: Great Finished Product, Great Service, Flexibility
• Cons: Huge ring boxes

06/10/09

Best Jeweler

by JTip

Long story short, only INTA Gems was able to supply me with an ideal diamond that fit my exact specs. I must have shopped about 2 dozen competitors and only INTA had what I was looking for.

INTA Gems always treats me great and that is why I continue to go to them year after year.

• Pros: Superior customer service, easy to talk to, wide variety
• Cons: Not applicable

05/23/09

THERE IS A REASON FOR THE 5 STAR RATING!!

by CLH1122

I had the pleasure of meeting Peter and being able to get my engagement ring from him! I had purchased the diamond separately from a wholesaler before I had discovered Inta Gems. I was not having any luck finding a setting I liked, much less finding someone that would set a diamond that wasn't theirs. Peter SAVED ME! Not only did I find the EXACT setting I was looking for at Inta Gems, his setters set my diamond for me!! It was a risky set due to an extremely thin girdle so I lucked out!! I am so thankful for these people and will recommend them to EVERYONE looking for the perfect ring!! I can't wait to go back to pick out the wedding bands! Thank you Peter!!!!

• Pros: customer service and quality!!
• Cons: none

04/26/09

Wonderful Experience.

by FuntimeBarbie

Took a two hour drive down to LA Jewelry Mart to compare prices with that of our local community. Not only did we find there was an overwhelming selection...the prices were definitey worth the drive! We had read good referrals about Inta Gems so we wanted to make it a point to find this particular place. As we walked along we went into three other places. We found each experience to be a good one. The selection was good, the prices were EXCELLENT, the people were very nice, and not too pushy.

When we entered Inta Gems, we were greeted by the owner, Jerry Young. He introduced us to a sales associate who began searching for what we were looking for. During that time, the owner's wife, Connie, made some suggestions and offered us more than reasonable prices. What set INTA GEMS apart was their attention to what WE wanted, and we could NOT have met nicer people. When all was said and done, we had bought two rings at an excellent price, they had stayed an extra hour while our rings were sized and set after locating someone who could take care of it RIGHT THERE AND THEN. We felt like we had made new friends......and we knew it was DEFINITELY worth our time/drive and we knew we'd be back in the future for additional purchases!

• Pros: nice selection, personal attention, excellent prices
• Cons: was out of town....for us

03/30/09

Best Experience EVER!

by reggileu

My fiance and I went ring shopping around the San Diego area before heading to the diamond district in LA. Everywhere we went, people were just looking to make a sale. Plus they'd always try to pressure us into buying the ring! ("The sale is only until this sunday!", "I can't hold the diamond for you unless you put down a deposit of *insert ridiculous dollar amount here*", etc).

Then comes INTA Gems... I actually found this place online. Decided to check it out based on all the positive reviews and I'm so glad I did!! Steve (and family) was so helpful and never pushy. I was super picky, but Steve remained patient with me till the end. Now I have my engagement ring on as I type this, and even now (2 months after he proposed) - I still can't stop staring at it!

Great prices for GREAT quality jewelry! And great customer service! I'll be heading back there in a few months when we start shopping for our wedding rings! =D

• Pros: great customer service, great selection, great prices!
• Cons: none!

03/27/09

Perfect

by Poeticalmath

they made me a custom chain and pendant. I was pleased and only took a few weeks for my order to come in....... Awesome!!!

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

03/26/09

A+ Service all the way

by shakeb0x

I am very pleased to be a customer of Inta Gems. Steve Pheng took the time to explain to me what type of diamonds they offered. He never was pushy at all. If you are looking for a dealer that has excellent service and great prices for high quality diamonds, please go to Inta Gems.

Thanks,

Jason

• Pros: Excellent Customer Service, Quality Diamonds, Friendly
• Cons: Nothing