Joe's Auto Parks

01/24/08

Respect for Garment Workers

by hidalgo1 at Citysearch

Basilius Factory

939 S Broadway

January, Monday 22

One of the greatest things living in The city of Los Angeles, is that we are in the forefront

of the manufacturing Industry.

Most garment workers are from different countries and each have difference cultural values,

it is important to be sensitive to the cultural differences.

Sincerely,

Basilius

01/07/08

i LOVE JOES

by jacob114 at Citysearch

I would like to take this time to let you all know how incredible I think the service is at Joe's Auto Parks in downtown LA. I have been coming downtown since I was a kid and always remember seeing the Joes red and white sign. I never really knew how important parking was until I got stuck in a meeting last Friday. I knew that the lot closed at 7 pm and I was sweating because I wasnt sure if I could get my car out! The lot attendant Jose waited for me for 45 minutes and was happy to see that I was ok! I thanked him for waiting and he said, "no problem Sir".

If I would had not gotten my car out than my entire weekend would had been ruined. This institutional company is part of LA and I cannot say enough nice things about them.

Hurray Joes!!

• Pros: Well lit parking lot with parking attendant on site

06/11/07

$2000 damage to my car & manager won't return my calls! DO NOT PARK THERE

by stylecop at Citysearch

I have had the worst experience with Joe's Auto Parks. I often parked at the location next to my office building on Spring Street, between 4th & 5th streets. Two months ago, I discovered a huge dent on my front bumper ($2000 in damages). I filled out a claims form & submitted it to the attendant who was supposed to give me a copy, but insisted he couldn't read English & wanted to show it to his supervisor. When I called the management office asking for my copy of the claims form, the manager Jeff Lumer informed me that my claims form had been lost. It's been several months now and Jeff Lumer won't even return my calls. The lack of concern and consideration from Joe's Parking has been extremely disappointing. There are security cameras set-up in the lot, but I have no idea for what purpose. They obviously don't give a sh** about their patrons. Please avoid parking there if possible.

• Pros: None
• Cons: Everything. It's all bad.

06/05/07

Horrible customer service!

by trianglist at Citysearch

Completely inept, rude, and discriminatory attendants! There are a lot of other lots in the LA area that are more deserving of my money.

• Pros: location
• Cons: SERVICE!

03/06/06

Customer Service sucks!

by jonesbailey at Citysearch

The purpose of this note is to express my complete dissatisfaction and outrage over a supervisor inability to fix their mistake in a timely matter as promised.