Country General Store

03/14/07

horrible customer service

by charlesmix at Citysearch

There seems to be a decent selection of merchandise, but the customer service couldn't have been worse. I went in one evening evidently perilously close to closing time, and was practically chased out of the store by two men clad from head to two in western apparel.

When I returned a day or so later to exchange the jeans I purchased for a different size, I was again treated rudely. One of the same men begrudgingly helped me find the size I needed, and then snipped that I should make sure I had the right size this time because I couldn't just keep coming back to return them.

For the record, that was the second time in my life that I had ever been in that store. Needless to say, I won't be giving them any more business.