08/17/09

Not Impressed

by SimonisHere

Took my old Explore for Cash for Clunker deal to get myself something small and fuel efficient. Somehow, they made it look like I was getting 4500 discount from the dealers and that is it. when that was clearing coming from the government. I had to make sure they give me 4500 credit on top of the deal I was about to make. Well.. I didn't buy my car there. So shady sales and finance people there.

• Cons: Shady

08/14/09

Very Bad Dishonest Push Sales People

by Haydennnn

I was looking for a used Prius couple weeks ago and dropped by the Toyota N Hollywood to check one out. They did have the exact color and model I was looking for. However... that's the only good part. Once I started the negotiating process, it got worth and worth.

First, they not only tried to offer me some ridiculously low trade in value, they tried sell me all sorts of non-sense services to me including extra warranty that cost way too much and GAP insurance which I do not need at all. I did my research and know what I need and what they were, but they tried to talk to me like I had no idea what I am talking about. They were very push as well. They almost made me sign a contract without letting me know what exactly it is. Good thing I pointed it out beforehand.. I was so fed up, I simply walked out. Her name was Tina.

Definitely one of the worst experience I've had. I ended up buying my Prius at Pasadena Toyota where I was treated properly. Unless you are ready to be hassled and harassed, Do not buy your car from Toyota North Hollywood.

• Pros: Is there one?
• Cons: No Business Ethics

08/14/09

Worst Stealership EVER! They will SCAM you BIG TIME!

by AaronJ

Just like many dealerships around town, they will scam UNEDUCATED buyers big time. Saleswoman, TINA, is a conning, dishonest saleswoman with questionable business ethics.

My friend has purchased two cars from this dealership... then I saw the contracts way~ after. Unfortunately, my friend was not an educated buyer and went to the dealership with no research of any kind what-so-ever. My friend is also not so good with cars nor negotiating. Perfect bait for all the conning car sales men/women out there.

I won't go into all the details.. just a hint of what you can expect from TINA or other DIRTY sales force there.. because it makes me sick to my stomach.. but it seems they are notorious for selling USELESS Warranty for a lot of money. 2008 Rav4 bought in 2008 with about 12000 miles... This car had all the factory warranty that is still valid not to mention Certified warranty provided by Toyota... then WHY would this car need another extra warranty for 84 month /100,000 miles for $2500?????? Yes.. like mentioned before, my friend was stupid.. but Com'on! You cannot just take advantage of your unsuspecting customer!!! Where is your INTEGRITY? HONEST BUSINESS ETHICS????

Fortunately.. if you are reading these reviews, chances are you will be educated enough not to make any stupid decisions, but please do my friend a favor and take your business to other Toyota dealership with some integrity. Please...

• Pros: Absolutely Zero
• Cons: Very Dishonest Business Practice

06/17/09

Great exp

by CSMobileUser

bought my camry here after going to four other dealerships. Jesus Gonzalez is the man to talk to. no high pressured sales pitch and won't waste your time. gave me the best deal without having to do the back and forth thing

06/15/09

North Hollywood Toyota is #1

by DawnLPM

If you're looking for a new car, please see Michael Gagne - he will do you right! North Hollywood toyota is my new dealer. Hands down.

• Pros: Best service ever! Thanks Mike!

06/15/09

North Hollywood Toyota is #1! Thanks, Michael Gagne!‎

by Jls1980

The service I got at North Hollywood Toyota was first rate. To my surprise I got the best deal and great service with Michael Gagne at North Hollywood Toyota. I was very pleased to learn that not all dealers are alike.From the time I arrived, I was greeted and treated like your #1 customer. Based on the friendly, great service that I received from Michael Gagne, please consider me a happy new customer.

• Pros: Best service in town!

06/14/09

great service

by gbi1963

What makes this store special, was mike gagne. he was honest and courteous. thats why i bought my car there.

• Pros: selection

06/14/09

What a good day.

by AlanStone

I went in to check what price I can get on a FJ Cruiser on the No. Hollywood lot. A sales man (Michael Gagne) showed up in about three minutes. SO FAR SO GOOD. After a short greeting , Michael asked if i would LIKE some help. I said I did. NOW HERE I WILL TELL YOU THAT I AM A MECHANIC OF 20 YEARS. I'll KEEP THIS SHORT . After the usual questions , hp, colors and price I asked about the options. All that I wanted was available and he didn" have to leave me to go ask someone else. I also asked him questions I knew the answers to. Like how is the ride? (no drive test yet) He looked at me and said. "Not as good as you might hope. iF YOUR LOOKING FOR A BETTER RIDE THEN YOU SHOULD CONSIDER A 4-Runner for a smother ride". I have to say, that was some honesty I didn't expect. Michael answered all my questions and that was a refeshing experiances. I'll be back to the No. Hollywood Toyota to get my FJ but only on the days Michael works.

Alan Stone

• Pros: I finally found a car dealer that would listen to me.
• Cons: NONE!

06/14/09

Mike Gagne Has sold me 3 cars this year

by JoseCollado

My Son, My wifw and I have all bought a car within the last year from Mike Gagne. No games, tells you the truth, Ilive in Palmdale, and he makes it worth our time to travel to the Valley. We tell him what we need, he researches his cars and the competitors and based on what I need, he has never been wrong. I am so glad to know an Honest truthfull car professional. I have 6 grandchildren and they will buy cars from Mike Wherever he works, because I trust him to give my family the best deal without games or gimicks. Rare Breed. Honest and Helpfull.

• Pros: Knows his product-treats you with respect
• Cons: None

06/13/09

Thanks!

by spreble

Going to North Hollywood Toyota was by far the best experience I had in searching for a car. Michael Gagne was knowledgeable and helpful. He is so great!! Thanks!