08/05/09

5 star mani-pedi!

by CSMobileUser3

Went here for a mani pedi - it was top notch! The atmosphere is very relaxing. 5 stars!

06/24/09

Perfection!!!

by CSMobileUser2

Just got the best mani / pedi at this place, the vibe is totally chill + the service was great. I found my new spot!

06/18/09

be careful!

by anonymous12345

I had been a customer for a long time and noticed that most technicians are not as detailed as they should be for the high price tag. The better ones usually have regular clients and are hard to get an appointment with, you need to plan well in advance. Don't get too friendly with them as they will play nice infront of you but really are just about the dollar. Sadly there is drama and some attitude there as it is a bunch of women in a small place gossiping all day. It also seems that some customers are lavishly rich and technicials brag about how their client take "care of them with gifts/tip etc" but it might be a ploy for you to "step it up" to the same level. That is crazy to me. My advise would be to make sure you find a technician who is skilled and not to talk to them much. Keep the conversation minimal and don't cancel an appointment or you will be charged. The owners seem genuinely friendly and polite.

• Pros: very sanitary, comfy chairs, friendly owner+front desk
• Cons: inconsistent+passive aggressive staff & cancellation fee

06/12/09

Highly Recommended!

by CSMobileUser

Best mani/pedi spot in LA. The neck massage "add on" is amazing!!!!

06/07/09

A nice suprise

by misty2000

I love getting my mani/pedi's done here, mainly because the staff rocks & they use a lot of organic products....but the fact that they offer complimentary wine is the best!! It's fun to go with a girlfriend on a Sunday afternnon.

• Pros: wine & atmosphere
• Cons: none

06/04/09

The Best Spray Tan!!!!!

by AMH3475

I went here for a detox foot bath, which I highly recommend. I had a lot more engery after I did it. I came back to get a spray tan a week later, and it looked amazing. I have tried other places for spray tanning and I ended up looking orange, the color they gave me at Hands On was perfect, it looked really natural. I

• Pros: tanning, detox foot bath, staff, atmosphere
• Cons: none

05/30/09

I LOVED it!

by BWilde

I came for a mani pedi because a friend had recommended Hands On to me. I was very impressed, the service was amazing, very different from you average nail place. I liked how sanitary everything was. I was suprised so see that they offered so many other services. Next time I am going to get a massage too!

• Pros: staff, atmosphere
• Cons: NONE

05/05/09

Unbeleivable massage...!!!!!

by JulieCutie

I walked in one day just to check out the place, the staff was very nice and friendly... they mentioned that they had added some new services, they walked me next door and showed me a sign of different new services they were offering and even gave me a tour of the new place. All the new rooms are on the second floor which seems very nice everthing seems very clean, orginized and an area to really relax, they also have a waiting room inside that has access to an outdoor waiting area. I was very pleased with the attention and courtesy offered during the tour and I immediately schedule a massage. I tell you this was an amazing massage, the touch and pressure was fabulous the therapist using different techniques which literally put me to sleep, the therapist was aslo very polite and always courtious towards me... I had a great great time and it was really worth my money (which is very important for me). Im definately going back for massage!!! and I recommend this place if you want to relax and enjoy a wonderful massage. Oh and ask for Jose hes got a great touch. I already recommended this place to several of my friends and family members.

06/20/08

Don't know how to keep long time clients

by SJaneD

I enjoyed manicures and pedicures at the Hands On Spa for many years. I had an appointment one afternoon that I had to cancel in the morning. The appointment was at 5 and I called around 9:30 after my doctor called me to confirm that I had Strep throat. I was waiting until the morning until I felt better to call and also to hear from my doctor. Rather than going to Hands On and infecting everyone there, I rescheduled my appointment. Later that day, I received a call from Hands On saying that they would have to charge me anyway for the missed appointment. I had already rescheduled so I canceled that appointment and I will never go back there again. They just lost a customer and do not even care. The woman was rude and no understanding. Do they even know how to run a business?

05/16/08

Rushed Service- Not worth the Expensive Price

by songsailhr

I had a gift certificate for Hands On and was excited for my pedicure, but came away very disappointed and cheated. It took me 3 days to get an appointment. When I walked in, the entrance was crowded and the atmosphere was rushed.

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After feeling like I had less than 30 seconds to pick out a color from their VERY limited selection, I finally sat down to relax in my chair. The music was soothing and the chairs were comfortable. The staff were all American middle aged women- much different from any other nail salon I've ever been to.

I had the relief pedicure with the rose pedal lavender soak and oil message- however, the soak lasted less than 5 minutes and the scented oil message fell completely short of expectations considering the $44 price tag. The entire service lasted 28 minutes-which was a rip off considering- it was supposed to last 45 minutes!!

The service desk was very unsympathetic to my concerns and then refused to refund the additional money left over from my gift certificate or grant me an additional gift certificate with the left over money.

This place is NOT worth the price tag- I can get an equal quality pedicure and manicure in a relaxing environment (zen nails) for 1/4 the cost on Robertson.

I will never waste my money (or my boyfriend's who bought me the gift certificate) on Hands On again!!

• Pros: ambience, music, relaxing chairs
• Cons: rushed service, overpriced, snooty staff, booking appointments,