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Santa Monica, CA 90401 34.015 -118.499

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Reviews & Ratings for Masterson Lisa Md

2.5 Star Rating: Below Average

44 reviews

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1 Star Rating: Poor

09/01/08

SHE SHOULD HAVE HER LICENSE REVOKED!! by anonymous m. at InsiderPages

Contributor at Insider Pages

She is the worst doctor and I wouldn't refer my worst enemy to her! I'll make my story very brief: my best friend had a miscarriage and went to Masterson's office because she still wasn't feeling well. It had been a couple of months since the miscarriage. Masterson did an ultrasound, determined my friend still had tissue left over that needed to pass, and prescribed medication. She had no emotion whatsoever, and lacked any empathy or kindness. My friend ended up seeing another doctor who told her she was 6 weeks pregnant with twins. Masterson COMPLETELY missed this! The medication Masterson prescribed would have cause my friend to miscarry a completely viable and healthy pregnancy. If you value your health and that of your unborn child please, please, please find a different doctor! It's terrifying to think this woman still practices medicine. I wonder how many other healthy pregnancys have been accidentally terminated because of her incompetence.

1 Star Rating: Poor

05/17/08

Horrible experience

by mastersonsucks at Citysearch

I waited an hour for my first appointment with Dr Masterson, which she rushed through. Nobody ever apologized for the wait.

I recently went to the ER b/c of some pain, and found out I have a complex ovarian cyst. The ER told me to see my GYN immediately. When I called to make an appointment, her nurse said she doesn't work on Wednesdays and they couldn't help me. The nurse told me I should find another doctor if I think this is an emergency.

I suppose Dr. Masterson told them to fit me in, because they called me back and said she should see me ASAP. She coldly told me it could be cancer. She spent not even 5 minutes with me and left. I deserved more information than she told me.

I have been awaiting test results from her that were supposed to arrive yesterday. Nobody from her office called me. I called to ask about them, and one of the nurses told me that if tests are normal, the staff files them away and doesn't call. Needless to say, I never got a call back from the staff. So I'm waiting over the weekend for a test that supposedly is supposed to tell me if I may have cancer. She never called to ask me how I'm doing - just tells me I might have cancer and washes her hands with it.

I called on a Saturday because I thought I might be having a medical emergency (but wasn't sure, since I'm not a doctor), and she yelled at me. Didn't even remember who I was (she told me about the cancer 2 days ago), asked if I was pregnant (I'm NOT) and yelled at me for calling. Said if I was really worried, I'd just have to get squeezed in on Monday so she could look at my charts.

She's a professional, and weekends are an expected part of that job for any professional, let alone a doctor. I have never encountered a professional so cold and unprofessional. I didn't know she'd been on Oprah and Dr. Phil or I NEVER would have gone to see her. This just makes it worse. Please don't waste your time seeing her. Her staff is rude, and she is worse. Run, run, run away.

  • Pros: None.
  • Cons: Where to begin... cold, poor bedside manner, rude, HORRIBLE staff

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