Masterson Lisa Md

01/05/09

Enlightened by Iris B. at InsiderPages

Contributor at Insider Pages

I inherited Dr. Masterson when my wonderful gyno sold Dr. Masterson her practice. My first instinct was to run fast out of her office, but having trust in my former gyno I decided to give her a chance. It took no time at all to figure her out, she is for whatever reason a snob who is self absorbed and full of herself.. I was taking hormone pills that she prescribed, I began to get migraine headaches out of the blue, when I realized it must be the hormone pills. I made an appointment to see Dr. M and her words to me were why are you taking such a high dosage which I repliedyou're the doctor you prescribed them!. She just did not like my answer and as she frequently does got her attitude. I left that office shaking my head and searching for an immediate replacement. I am shocked that she is getting so much press and exposure, she is horrible, she is all about Lisa and is doing the medical profession a disservice, what is wrong with Dr. Phil? Ever notice how she never looks anyone directly in the eyes.

05/17/08

Horrible experience

by mastersonsucks at Citysearch

I waited an hour for my first appointment with Dr Masterson, which she rushed through. Nobody ever apologized for the wait.

I recently went to the ER b/c of some pain, and found out I have a complex ovarian cyst. The ER told me to see my GYN immediately. When I called to make an appointment, her nurse said she doesn't work on Wednesdays and they couldn't help me. The nurse told me I should find another doctor if I think this is an emergency.

I suppose Dr. Masterson told them to fit me in, because they called me back and said she should see me ASAP. She coldly told me it could be cancer. She spent not even 5 minutes with me and left. I deserved more information than she told me.

I have been awaiting test results from her that were supposed to arrive yesterday. Nobody from her office called me. I called to ask about them, and one of the nurses told me that if tests are normal, the staff files them away and doesn't call. Needless to say, I never got a call back from the staff. So I'm waiting over the weekend for a test that supposedly is supposed to tell me if I may have cancer. She never called to ask me how I'm doing - just tells me I might have cancer and washes her hands with it.

I called on a Saturday because I thought I might be having a medical emergency (but wasn't sure, since I'm not a doctor), and she yelled at me. Didn't even remember who I was (she told me about the cancer 2 days ago), asked if I was pregnant (I'm NOT) and yelled at me for calling. Said if I was really worried, I'd just have to get squeezed in on Monday so she could look at my charts.

She's a professional, and weekends are an expected part of that job for any professional, let alone a doctor. I have never encountered a professional so cold and unprofessional. I didn't know she'd been on Oprah and Dr. Phil or I NEVER would have gone to see her. This just makes it worse. Please don't waste your time seeing her. Her staff is rude, and she is worse. Run, run, run away.

• Pros: None.
• Cons: Where to begin... cold, poor bedside manner, rude, HORRIBLE staff