Jaipur Cuisine of India

08/17/08

Worst service I've ever experienced from a "good" restaurant in 30 years

by EdE888 at Citysearch

My wife and I hadn't visited Jaipur in several years. Boy did we make a mistake. My wife's entree was served a full 10 minutes after mine (that's not an exaggeration - as hard as it is to imagine). When it arrived, there were no apologies or excuses. The waiter later claimed the cause was a substitute chef, but since the quality of the food was still good, I suspect it's a management problem. Other than the late entree (and a mistake in the order),the service was nearly nonexistent and the meal was ruined. They didn't even give me a receipt for my credit card payment until I brought it to their attention. This is the first time in my life I was so disguted that I didn't tip, and I'll never go back. It qualifies as the worst experience I've had in a LA restaurant in a long time. Good food and reasonable prices are nice, but service this bad will ruin any meal. Hopefully they will wake up!

• Pros: good food, reasonable prices
• Cons: service so bad it will destroy any meal

04/05/08

excellent indian nosh

by kopite11 at Citysearch

Excellent flavors! I had a chicken and a shrimp curry. Aromatic and delicious. I could taste the spices very well. Definately will return. I ordered take out. Restaurant seems pleasant and clean inside. I would give them 5 stars except the parking is a bit difficult. Will have to valet or park at the near by mall.

• Pros: Food was great
• Cons: parking

11/27/07

Wretched customer service

by lexpress at Citysearch

I used to be a loyal Jaipur customer despite the fact that the food was consistently way too spicy (and I consistently asked them to make my aloo gobi mild). That changed when the rude service on the phone (I only ever got delivery) trumped the merits of the cuisine. Customer service is abysmal though the food is not as greasy as many Indian places.

• Pros: good food but overly spicey
• Cons: rude customer service

11/18/07

SLOW-to almost NO Service - BLAND Food - Go elsewhere

by radiancelee at Citysearch

our waiter was non-existant, most of the serving was done by an overworked bus boy.

the rice pilauw was wet and sloppy with fruit from a del monte can.

the sag paneer (spinach and cheese) was ok, but seriously lacking salt.

the rogan josh (lamb curry) was nothing great, but the most decent dish on my table.

we had to wait 45 minutes for our chai and naan to arrive, actually, our server didn't really listen to what we ordered so we had to re-order, which is a chore.

go to india's oven on westwood instead, it's around the corner, MUCH tastier, cheaper and the service is impeccable.

11/13/07

Tasteful, elegant and great food too!

by tashasha01 at Citysearch

I simply loved this place, it's tastefully decorated, very romantic and the food is good too! Lots of variety to choose from, so it can accomodate even the most discerning tastes. I really enjoyed the service too, the waiters are very patient and willing to give pointers. All in all a very pleasant dining experience.

• Pros: Romantic, great food, service

10/30/07

Consistently good lunch buffet. Good vegetarian selections too. Excellent food. Great for work-week lunch

by adamgator at Citysearch

I run down to the Westside Pavilion for Jaipur' lunch buffet whenever I can. Unlike some indian buffets, Jaipur is consistently good. Food is hot and constantly being replaced. Clean. Good variety and nice Vegi and meat selections (if you're into that). Fresh nan brought to your table whenever you ask - never soggy! Excellent chutneys and sides. Selections vary day to day but the best dishes are always out: Palak, Bengan Bharta, Tandoori, Curries. Open for early or late lunches. Dinner is good too, but not has happening as Electric Karma on 3rd St near the Grove. Don't forget the 10% off coupon - keeps the price for 2 people at approx. $20 for lunch with tax and tip. Coupon works on the buffet! Service is good with filling waters, clearing plates. Slow to bring the check, but heck, they're not rushing you out! Just flag them down when you're ready to leave. Staff have never been rude or even borderline inpolite to us and we go all the time! Park on Pico or just south in the residential areas (1 hour free parking there, just read the restrictions). Best Indian on the West Side.

• Pros: Great Buffet, consistently good. Coupon. Great working-lunch spot!
• Cons: Slow to bring the check - so just ask them - at least you're not being rushed out the door!

10/20/07

Tikka Masala. the lamb spinach dish!! YUM

by divine01 at Citysearch

Ok this place is fairly bare bones, but the food is good. Definately try the chicken tikka masala, and the lamb spinach dish (can't remember the name) they are great! Make sure to also order plenty of naan bread to soak up all of the sauce! They do delivery which is always convenient too! Come here if you want good indian food, but do'e expect much more. The service is decent, parking is convenient, but they have no a/c. It does get warm in there during the summer.

• Pros: tikka masala and lamb spinach dish.
• Cons: kinda hot in there

09/28/07

Terribly rude. Bad Decor.

by dcesquire at Citysearch

I typically used to get delivery because it's more pleasant to eat in my home than in the cramped and uncomfortable dining room. The bathrooms look like an Alabama truck stop.

I called to order my usual delivery order and was told very rudely that I needed to order more or he would not deliver. My order was rudely cancelled and I was hung up on. The proprietors don't know how to treat customers. I won't be back.

The food is pretty decent, but you can get the same or better from Nawab or New India Grill without being treated like garbage for my trouble.

• Pros: Slightly above average indian fare
• Cons: Horribly rude service, Long waits when they aren't busy, Terrible Dining Area, Bathrooms

09/21/07

TOO RUDE!!!!!!!!!!!!!!!!!!!!!!!!!!

by night_owl68 at Citysearch

I asked delivery because they say they "deliver" on their web site. The person on the phone said,"For the delivery, you have to call a different number." So I called the number he gave me, and found out it was a delivery company whick had nothing to do with the restaurant. The delivery company charges us $7.00 for delivery! I felt the restaurant should have explained about that when he gave me the number. Therefore I called the resutaurant again, and I asked the manager. Then the person hang up on me. Then I called again. He hang up on me again! I will NEVER call them.

12/13/06

average all you can eat lunch buffet

by lainian at Citysearch

i'm usually not an all you can eat buffet fan since i'm a believer of quality is better than quanity but i was decided to try it because of my husband's love for rice pudding. we were disappointed. the rice pudding was pretty bland tasting mostly of condensed milk. mango lassi is ok but the plain lassi comes salted and seasoned making it taste more like the persian yogurt drink than plain lassi. the naan is thin and slightly crunchy. the highlight of the meal was the vegetable of the day but since it changes daily it's not enough to draw us to come back. the chicken tandoori was not bad (btw ok and good) being tender and mildly seasoned. the chicken makhni's curry was a bit too mild altho the chicken was ok (good on flavor but not equally moist. some pieces were good, others slightly dry) the lamb curry was surpisingly good considering the rest of the buffet offerings being strongly flavored and tender. the salad portion of the buffet is quite respectable. the sum it up, everything offered tasted ok but nothing exciting enough to make us go back.

• Pros: all you can eat for $11
• Cons: hard to park, average food