Al's Discount Furniture

11/17/07

They would have gotten 5 stars but...

by porkjello at Citysearch

Al's delivery warehouse and sales team are not on the same page. I had a very positive experience with our salesperson Brett and he was very helpful in giving us furniture ideas and a good deal on a huge purchase. That was the 5 star experience. But once the sale went to the hands of the delivery warehouse, the experience wasn't as good. There were forgotten items on the first delivery and when they came back for the follow up delivery, they still forgot a few items. They eventually got it right and they were very apologetic but they use a very archaic method to communicate their sales to their delivery warehouse. Then again, this place is a discount furniture shop and not a national chain.

• Pros: Deals and Prices
• Cons: The delivery warehouse