Reviews & Ratings for Door & Window Plus

$75 measurment fee

by Terry47

I called Door and Window Plus to get a estimate on my windows. I asked for someone to come out to my house and was told to fax in my measurements. I had them so I did. A few days later I called back and asked if my estimate was ready. Salesman said no and told me it would be ready later in the day. I called back and he told me the estimate. He also said it would be $75 to come out and confirm the measurements. I asked why they charged $75 when other window companies don't charge to come out to the house. He said that's the way they do it. He also told me the estimate might change after seeing the job. Since the price wasn't great I decided to pass. Actually the 2nd highest quote I got. I was pretty disappointed after reading so many good reviews so I gave them 2 STARS.

Great Experience

by jnstm

I didn't want to miss out on the $1,500 tax credit so I started shopping for windows a few months ago. I had 15 companies came out and by far Door and Window Plus was the best. I called the office and Bryan came out to my house and took measurements. He told me to come into the showroom and look at the window brands they carried. They have a bunch and it was nice to play with each one before deciding on the Simonton 7300. I also liked the Milgard Tuscany but the frame had too much vinyl. Seeing both made a huge difference in my choice. Door and Window Plus was the only company to tell me about egress and a federal lead law. Highly Recommend.

No response

by LL123

Am I the only one that had no hlep from this company?? They came it four weeks ago to take measurements and give an estimate and - I know they may be busy - but I have not heard back from them. Bryan came out and said the estimate would be e-mailed the next day. I waited a few days and then gave him a call - did not return the call. I called the company in a couple days - and still no response form the guy. I waited another week and called again and e-mailed. Let's just say I ended up using Pasadena Window Supply who came out the same day and gave me the estimate the next day. Good riddance!

Great Window Company

by linda794

I had Door and Window Plus install my windows earlier this year and they turned out great. I got a bunch of other estimates but liked the selection of windows and the good reputation I found researching companies. They carry Milgard, Green World, Superior, Simonton, Amerimax and others. Windows look great and am very happy I went with Door and Window Plus. They were not the cheapest or the most expensive quote I got. I recommend them for windows.

• Pros: Selection, Price, Installation, Professional
• Cons: Busy Place

Need replacement windows and doors? Look no further!

by DaileyP

*****UPDATE*****

February 3, 2011

Now almost a year after hiring Door and Window Plus for one job, I hired them for a second. My residence. With regard to the work they did on the rental house in March of 2010 the tenants haven't had a single problem.

This time I had 16 windows and 1 patio door installed and it was very smooth and painless. The entire installation was done in a single day.

Kelvin Chin, the manager of Door and Window Plus, has been in touch after the job making sure everything was right.

So I really have nothing but good things to say about the company and I'm glad I found them.

Continue reading below for my review of the job they performed in March 2010.

March 2010

I originally posted this review at another site. I am so delighted with this company I wanted to post it here too.

This is a tale of two door and window stores. Actually three.

These windows were for a rental home in Orange County, CA.

I was referred to someone by the rental agent. This company gave me a quote at a decent price for nine retro fitted windows and two patio doors.

Problem was, when I checked their contractor's license it had expired. As had their insurance.

The second quote I got was from a very reputable company in Orange County with their own manufacturing plant. Their quote came in about a third higher than the first. They also made sure the windows were going to be up to code. One had to be lowered several inches. No problem with license or insurance but it was going to take them a whole month to get the windows made.

Then I found Door & Window Plus. Not only did I get a great price (a little less than the first quote) for (up to code) windows & doors, but they could install the windows within days not weeks. And that's just what happened.

Beautiful energy efficient (I had done my homework) windows and doors were installed in a single day.

The person I have to thank for this painless process is Bryan Vert. He personally measured the doors and windows first, then had the installers come out for a second measurement.

Measure twice, cut once.

I have nothing but great things to say about Bryan and highly recommend both him and the company. His phone number is 626-399-1569

I'm a real customer. If you want to talk to me, ask Bryan for my email address and I'll be happy to confirm what I said above.

• Pros: EVERYTHING as agreed and promised
• Cons: NONE

Awesome

by LakersFan2000

They are quick and delightful to work with. They are fair in terms of price and the quality is admirable. They did accidentally dent my dryer, but they reimbursed me for it to get it fixed. Overall, I highly recommend them to everyone. They are very good!

• Pros: Well Executed Sales and Installation Team
• Cons: Accidents Happen, but they Reimbursed Me

Windows look awesome

by Roxanne8321

Door and Window Plus did a awesome job installing my Amerimax vinyl windows and patio slider. Very happy how the windows and door turned out. Bryan was our salesman and gave us a great price and made sure the job was done right. Everyone we worked with were very professional and answered all our questions. Highly recommend.

• Pros: Price, Saleman, Installers

Excellent service, Great selection, Great Prices, Workers very nice

by Deb92

Door and Window Plus provided excellent service. We got Amerimax vinyl windows at an affordable price. I am very satisfied with the workmanship on the installation of the Amerimax vinyl windows. My Brea house never looked better. The workers were very nice and showed pride in their workmanship. Very happy and would use Door and Window Plus again.

• Pros: Service, Price, Workers, Installation, Professional

Great Experience - No Problems

by Moniz

I was very pleased with the way my windows turned out. Door and Window Plus was very professional. They sent out a salesman to my house that quoted me on a few different brands. I picked Milgard because I thought it was a good value and liked the way it looked and the features it had. Customer service was great. They called me before they were coming out and worked with me on the date so I didnt have to miss any work.

Great Customer Service, Painless Experience

by Dianyee

I really like the way I was treated at Door and Window Plus when I decided to get new vinyl windows. I got some estimates from other companies but was very confused because the salesman from each company told me conflicting information and didnt seem to answer my quesions. I found Door and Window Plus on the internet and called them for a in home estimate. Door and Window Plus sent some out that week and he told me about the company and the windows they sold. I decided to get the Amerimax since I wanted a good quality window that would last a long time. The price was cheaper then the other estimates and Door and Window Plus walked me through the process of getting the windows installed. After I signed the contract they sent out the installer to take the measurements and then ordered the windows. In less then 4 weeks I had my vinyl windows installed. The installers were very nice and asked me what bathroom to use and cleaned up after the job was done. I had 10 windows replaced and paid $4350 out the door for my Amerimax windows.

• Pros: Customer Service, Price, Nice Workers