Newport Beach Marriott
Newport Beach, CA 92660
Phone: (949) 640-4000
10/13/2007 Posted by ctmaster
I travel a lot for business and am platinum elite with Marriott. I was truly disgusted to see that the valet had taken about $10.00 in cash from my car. It was there in change the night I left it with them, but not there in the morning. I did complain to the hotel management, who referred me to the security department. They said that they would "look into it". It is not the fact that the money was taken, but the lack of response from the security department, to the point that they would not return my calls, always stating that the person I needed to talk to is not in at the time. They would take my number and never return my calls. I will not and have not stayed at this hotel since.
Pros: CLOSE TO SHOPPING
Cons: BETTER CLEAN OUT YOUR CAR BEFOR LEAVING IT WITH THE VALET
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