Reviews & Ratings for Swedish Motors

CROOKS!!! CROOKS!!! CROOKS!!

by freshyfresh09 at Citysearch

This place needs to be shut down. STAY AWAY FROM SWEDISH MOTORS !!! They are CROOKS!! They made my Saab worst after taking it there.

1) Incompetence, I took my car there 3 times in 1 week to have them fix the same problem. They NEVER fixed problem.

2) Reckless, Swedish Motors damaged my center console while installing a faulty ignition switch in my car.

3) Shady, After getting my car fixed by 2 GUYS FROM SWEDEN. I attempted to return the faulty ignition switch that SWEDISH MOTORS installed. They would not give me a refund on the part. even though I fell well within the 1 year warranty.

4) Rude- Over the phone The owner told me to come in and return the part once I got there. The Owner decided not to honor his own word and return policy printed on their receipt. Then the owner threw the part back at me and told me to deal with it.

So I am via word of mouth and through the BBB...

P.S. I wouldn't trust the good reviews the owner probably wrote them.

Response from this business

swedishmotorauto– November 30, 2011 at 18:55:11 PST

Greetings,

We tried to resolve the matter with the customer as best as we could. The customer brought the car into us for repair only once. We made a followup appointment with the customer to review the customers concerns with the repairs - customer did not make it to the appointment nor brought back the car at a later time.

As far as the center console, before performing repairs, we warned the customer about the deteriorating condition it was in. Removing the center console would cause damage.

Refund - there was an issue with the part returned. When inspected, it was damaged. The customer removed the part on his own - we had no way of telling if it was the same part installed here at our shop.

We strive to provide the best customer experience here at Swedish Motors -> throwing parts at customers is not what we do. We repair automobiles.

First time @ Swedish Motors

by Ed2011 at Citysearch

I do give a good score to the mechanic's that did a very well Job on my car took it in for a transmission flush and did a well job I was notified that they also did other check on the engine they gave me a head up on my oil service and other issues as well.I do trust them with my car's need.I ask how long have they been in bussines they said they are under new managment,new onweship aswell.Meet new owner and I do approve of their service thanks guys good job.

I wish I could give them a lower score - too bad you can't do negative star reviews here.

by esheld01 at Citysearch

NO NO NO - These guys are completely shady and downright rude.

I have spent over 2 grand in the last three weeks with them, and my car broke down again last night. What for? The EXACT same issue that started all the repairs. Each time I got my car back from him, there were new problems all of them somehow "missed" the first time. I wouldn't even recommend this place to the girl that slept with my fiance. They have no concept of customer service. They actually yelled at me over the phone for daring to question there genius. Please, for the love of god, do not give them your hard earned cash.

PS, took it to another place and learned that it was 150.00 fix instead of the Swedish Motors quoted 1200.00

• Pros: none
• Cons: Yes, they are cons. And rude. And liars.

Great Job

by vinceboyd at Citysearch

We have taken our Mercedes C280 and Porsche 911 to be serviced and always received great service and a great price. With a recent Porsche 911 service we saved over 34% from the cost quoted by a Porsche dealer. Great Job!!

Excellent

by tarynmpr at Citysearch

Very honest guys; cheapest place in the vicinity to fix a Saab.

Nice job :)

by mikeerik at Citysearch

Wery well kept shop, Techs seem to be very knowledgable and accurate diagnosis.

• Pros: Clean shop, reasonable pricing, Awesome Techs
• Cons: Hard to get in to