KLS Limousine Service

04/27/07

Great Party

by jon at Citysearch

I Used the service last week on my birthday and I just want to say Thank you guys thanks for take care me and my 12 drunken friends. I got back to my hotel safe I member the driver was very helpful he got us to Sky Bar out side the line and he had the bar setup so nice for us the car was clean and driver Lucas was perfect Driver and DJ . Jon A (:

04/26/07

Most Professional Limousine Service

by nataliaesposito at Citysearch

I am a free-lance event planner. For the last 4 events that required luxury transportation, I utulized the services of KLS Limousine. I could not have been happier. I have dealt with many other companies, and truth be told, no other company compares to the outstanding service provided by the KLS team. From the reservationist to dispatcher to chauffeurs, KLS' team is utmost professional and helpful. I can't count how many times KLS has come to my rescue during these major events. I recommend KLS to all of my clients and rest assured that each and every one of them is in great hands.

• Pros: Always Open, On Time and Affordable
• Cons: None

04/02/07

Avoid at al costs

by blondie85 at Citysearch

After reading all the positive reviews and seeing its great feedback on citysearch I figured I'd give KLS a try. I was having surgery Wednesday morning and had to be in Beverly Hills at a specific time. I called the KLS Limo service, made all the arrangements, and then they told me since I didn't have an account with them yet I couldn't pay over the phone; I would have to pay through their web site or by fax with the web being the preferred method. I set it up online, filled out all my information, and then 2 hours I got an email confirming my request had been received and that my driver would be there. The day of my surgery came and I'm waiting, so I finally call to make sure the driver wasn't stuck in traffic to fin out they have NO RECORD of my order. I told them I have all the emails they sent me with confirmation numbers, but they were VERY rude and unapologetic. So here I am stuck, having surgery in an hour, and my car service not only screwed up but also didn't even care. Save yourself and go with any other limo service!!!

Editorial Review

by Contributor at Citysearch

Drives a wide variety of vehicles, including limousines, luxury cars, SUVs, mini-buses and jets.

01/19/07

Excellent Customer Service, Professional Drivers

by girlcomesaround at Citysearch

After having a bad esperience with another Los Angeles limo company I tried citysearch's user reviews to find a new limo co. KLS is the first place I tried and I will now never use anyone else. In three consecutive days they have arranged last minute long distance transportation for my VIP's. Their drivers are professional and prompt. Noune takes my reservations and she is polite, considerate and proactive. I just about passed out from disbelief at how easy she made everything. I actually found myself saying to her, "Wow, you just don't get this kind of good customer service these days!" It's with pleasure I leave this glowing review. Use KLS with confidence.

• Pros: Customer Service, Availability

12/22/06

Best Car Service in Los Angeles

by samijoon at Citysearch

I am an event planner for my company and we had a large event for approx. 150 people shuttling from area to area from 8pm-4am. We even had some private cars for the executives. I looked on CitySearch to find the best company and noticed KLS Limousine had the highest rating so I arranged all of my transportation requests with them. They had very clean buses and towncars and provided water for all the passengers. The drivers were dressed very sharp and were very professional and friendly. I received all my confirmations and invoices by email as soon as I made my reservations and felt assured that all of my reservations were confirmed. I have been using them since for any and all events that we have and would recommend them to everyone.

• Pros: clean cars, great customer service, always on time

11/27/06

phones disconnected, didn't show up, didn't call, just vanished. stay away!!!!!

by asplatt at Citysearch

Made a reservation two days in advance, they confirmed with me the next day, then didn't showup at 7:15am to take me to the airport. I called their toll free number and their local office and both phones were suddenly disconnected. Fortunately I called my credit card company to make sure they couldn't charge me for the trip. Point being if you need to get somwhere this is not the car service to call!

• Pros: nice website
• Cons: didn't show up!!!! phones disconnected!

Response from this business

Darbahani– December 28, 2006 at 12:29:05 PST

All records were checked and rechecked, yet, there was no indication that any passenger was missed. As stated in your review, a confirmation was sent to you. All confirmations sent, include a reservation number. Please either call or e-mail me with your confirmation number for further research or discussion.

Sincerely,

Alex D.

310.247.0804

alex@klsla.com

09/21/06

The Best Limousine Service In Town

by lidimarv at Citysearch

I usually don't have the time to write reviews, but after I found out that KLS was on Citysearch, I had to tell people what a wonderful experience I have been having with them for the past 2 years I have been using them. I book cars for my boss on a weekly basis, as he travels often, and I can't be happier. I am greeted by the nicest people when I call to book the cars. I get confirmations via email within minutes and my boss tells me all the time of the wonderful chauffeurs that drive him to and from the airport. He even uses them when he goes out on the town with his family. They apparently have a lot of "Party Vehicles" as well. All in all, I can't say enough how much I appreciate how professional & courteous these people are. BRAVO!!!

• Pros: Everything
• Cons: None

07/20/06

Best car service ever

by ignobot at Citysearch

Thank God somebody gets it!!!! Car service like my father use to get, the driver was very professional and the car was spotless and the experience as a whole was wonderful. I even used their company in New York and they where just as friendly. Great selection of cars even rented a Roles-Royce Phantom for a special night out with my lady. (Believe me she was very very grateful if you know what I mean) Thanks KLS I am telling all my friends.

06/02/06

My Wedding With KLS

by emcoop63 at Citysearch

I recently got married and found this company from this very site. I couldn't believe how nice everyone was from the moment my reservation was placed, up until they dropped me off at LAX for my honeymoon....I didn't even tell them to do anything special, but I had flowers, and champagne ready for me in the car. It was absolutely beautiful!!!! I work for an accounting firm, and we just signed up to use them as well. HIGHLY RECOMMENDED!!!!!