Reviews & Ratings for Magic Castle Hotel

03/24/12

Outstanding!

by cdlittletx

No matter how many reviews you read about the impeccable level of service at Magic Castle Hotel you will still be blown away by how outstanding the service really is! It's a great hotel but if any of you are looking to save some $$ then book it at SweetHotelDeals.us They usually have some pretty good deals on there!

08/24/11

Feel like a kid again

by SteveR79

My fiance took me here for my birthday earlier this year and I had a blast. We had dinner and saw as many shows as we could. We didn't stay at the hotel but I hear it's nice. The magic was top notch. I tried and tried to figure out how they were doing some of the things they did and just couldn't figure it out. I will definitely be going back again sometime!

05/06/10

Out of their way nice

by CSMobileUser2

This is a modest hotel that is on its way to being renovated, but it could not possibly improve its personal service: they will take care of your needs--even if they have to do it personally at some local place--and anything promised is always fulfilled, no matter the time of day or night. The rooms may be no frills, the service is 4 Seasons.

04/15/10

Not sure about hotel

by weho333

Went here once to see the magic. The food was VERY expensive and you have to eat it. But it's an experience everyone in LA has to do once. A true LA "must."

I'm sure the hotel is great for tourists, but I've never been.

• Pros: Good location
• Cons: Average food

04/04/10

unique warmth in customer service

by mcsweeneywrites

From the front desk, to the room attendants, everyone was exceptionally welcoming, warm and friendly, surely something I didn't expect on my first visit to Hollywood. My teenaged daughter and I felt so at home at Magic Castle, and will stay again.

• Pros: great staff, great suite

04/01/10

Free Mini-Bar Treats, DVDs

by rmk36

Truly unparalleled customer service. I can't think of a place I've stayed with more personalized service, anywhere in the world. And such a fun place to stay! Free mini-bar and free movie dvds, a pool that is open 24 hrs, great help from the front desk staff if you are staying with kids, access to the private Magic Castle club, rooms with views beyond compare and space space space - many rooms include full kitchens and bedroom/front room arrangements with 2 tv's. Did I mention the free treats and mini-bar snacks? Last but not least, again, the service: whatever you are doing in LA, the staff will give you detailed assistance if you are doing business in LA, just coming to enjoy the sun with the family, or are out to hit all the best restaurants or site-see. Be sure to ask for pool toys, too, if you're going to take a dip!

• Pros: views of downtown LA, free mini bar, dvds

04/01/10

Pool views and amazing service

by Bsimi

Be conversational: Write as if relaying your experience to a good friend.

Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments.

Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.

• Pros: Great Breakfast
• Cons: What are the drawbacks?

03/31/10

Close to everything!

by 9146

This is by far the best deal in Hollywood! Free snacks, Free internet & Free heated pool! It is close to everything in Hollywood, the Kodak, Graumans, The Walk Of Fame, Universal Studios, CBS, Beverly Hills & the Subway!! How can you go wrong?

• Pros: Service!!! Service!!!! Service!!!
• Cons: Stairs

03/23/10

Best Service Ever!!!!

by LucyPryor

The staff at the Magic Castle Hotel are amazing. They make every effort to ensure you have a wonderful stay and are very knowledgable about the City and locations of places. We recently visited with a large group for the national championship game, and the staff decorated the lobby with our team colors for when we returned. It was fantastic! I had a wonderful experience and will return for another visit soon!

03/18/10

Friendly and accommodatiing

by Janet Goldbach

I've stayed here several times, though not with my family, since I was here for the purpose of going to The Magic Castle, but I've witnessed the fun families with children have been having. For me, with a welcoming greeting at the front desk followed by help up the stairs with bags, I instantly feel very comfortable every time I'm there. What a pleasure it is to be able go back to the desk and request milk, soda or wine plus an assortment of snacks...all with no charge and all so cheerfully given. Sometimes the folks at the desk seemed to know what I needed (such as directions or a taxi) almost before I did! It's a homey, comfortable place with a caring staff: a good spot for one and all!

• Pros: "Service with a smile" examplifies The Magic Castle Hotel
• Cons: None, really