Next Door Tapas Lounge

03/10/08

WORST MANAGER EVER

by gigi1003 at Citysearch

I absolutely love this place but refuse to return due to the unprofessional manager. I never take the time to write reviews on restaurants but after my experience with this person felt it was important to inform consumers and address his behavior. I was there with coworkers last wed night and when the check arrived we placed 2 credit cards down to split the bill. The very DUMB waitress only charged my card. After informing her of this she stated no problem she would VOID the original charge and then split the cost. Well the next day I saw that I was charged TWICE, Once for the entire Bill and then again for the splitting of the bill. I left several messages with no response and then when I finally got a hold of the manager he was extremely defensive, pretty much told me that it was not their mistake and that I would need to check with my bank, and what did I expect him to do. When I stated what do you mean what do I expect you to do you are the manager of that incompetent employer he stated I could show up to his restaurant with my lawyer or whomever and I ended up hanging up on him because he was being so inconsiderate. Any place that treats their customers in that manner does not deserve to be dined at with all the amazing places to eat in LA. DONT WASTE YOUR TIME AT THIS PLACE, go to Firefly instead right down the street!