Pitfire Pizza Company

03/23/09

more like Shitfire....

by mrgoodbar at Citysearch

I'll start off by saying the food here is very unpredictable and usually bad. Living upstairs I've had many of the same dishes and pizzas over and over. Sometimes the pizza is OK, sometimes burned and nasty with little ingredients. One time the Dixie Chicken was too saucy, another time there was no sauce. The steak panini comes raw on occasion and has the texture lions must get when they eat zebras. And the worst thing is you order from a register after waiting in line all to find out there is no seats available if its busy, just like at a fast food joint. With what this place charges you should at least be seated and have a wait staff with menus at the table. Instead you stand in line and wait on others to figure out what they want to eat from the paper to-go menus. Then they give you a bacteria coated number to put on your table, only for someone to bring you the wrong food. Im not even gonna get into how poor the delivery is...Oh yea and if you aren't walking distance, remember to bring $10 dollars for the only parking available. The patio is Nasty and not maintained and is also the site of the incident that makes me hope they take this low quality business out of my building forever.

I was on the patio with a friend having a pitcher of overpriced beer when I witnessed an old homeless man assault a couple eating at the table next to us. He threw an object at the man, then whipped the man's girlfriend in the face with the bamboo like shoots he ripped out of the planters bordering the patio. This bum was obviously out of his mind but very aggressive and not provoked at all. The man attempted to stop the bum by grabbing his hand, and the bum immediately fell to the ground as if he was seriously hurt. It was an obvious scam but the bum layed there screaming that he was hurt and people then started paying attention inside and out. The so called owner came out after being told there was an incident and started screaming at the man as if he assaulted the bum and was in the wrong. This argument went on for a few minutes. I couldn't believe this owner who didnt even see the incident was yelling and accusing this poor couple who were actually the victims, so I spoke up and said excuse me I saw the whole thing, and the owner says "shut your mouth I didn't ask for your input", I said "who do you think you are talking to me like this Im just trying to tell you what happened actually witnessed it", then he gets in my face as if he was gonna fight me and says he's the owner and then told all of us to leave and don't come back. We were all so outraged that we eagerly waited for the cops to show up to make a report. Of course they were just as worthless at getting anything done..I've never seen such an unjust thing happen in my life, and Im ashamed it happened in my building.

• Pros: Happy Hour prices...
• Cons: Non happy hour prices..service...food...

05/04/09

Good lunch spot w/ co-workers or for a large group

by kellyt at Citysearch

My co-workers and I would go to Pitfire at least once a week. It's quick...you order at the counter and then seat yourself. My favorite lunch dishes are:

-Tuna Panini

-BBQ Chicken Salad...no longer on the menu =(

They also have a stamp card (I believe you buy 10 items and then get 1 free) & also have a KCRW discount.

• Pros: Quick for lunch, KCRW discount, happy hour
• Cons: Sometimes very crowded at lunch & recently changed menu

03/25/09

For Italian lovers

by tatumharris at Citysearch

I'm all about Italian and Japanese food. I'd be perfectly fine with going to Pitfire Pizza one day and sushi restaurant the next. The pasta and pizza are unbelievable. Check it out!

03/24/09

Great, Fresh Italian Food

by SoniaLuna at Citysearch

Went to this restaurant for lunch, with a colleague. I had the turkey meatballs with their special tomato sauce and my colleague had a sausage pizza. We both loved our dishes. It has a very cool decor and they offer daily freshly made Sangria. Huge selection of beers and wines. The staff shared with me there is a happy hour during Monday - Friday. Our firm may check it out after our busy season.

• Pros: Excellent Spaghetti & Turkey Meatballs
• Cons: Not enough booths

02/06/09

Delivery is a PAIN

by designpair at Citysearch

Great food, although the ingredients on the menu look yummier than what is actually on the plate. Overall the pizza is ok, and service is only slightly better. I've had the food delivered four times and each time there was a problem. They've forgotten an item, or the pizza is cold. For the most part, ordering over the phone with a credit card is a nightmare. It's so noisy in there and they can't hear your order or credit card. I've had to repeat myself many times. If you're gonna have lunch, go there rather than ordering... the food is better and you won't have to yell on the phone (that includes ordering online, as the system is not fool-proof).

• Pros: Fresh ingredients
• Cons: They just can't get the service right

01/18/09

Great Spot for DTLA!

by BonneVivante85 at Citysearch

A friend of mine and I decided to tread the infamous Art Walk in DTLA and stumbled upon this place. It was conviently located on our tour of the galleries. Let me just say it was amazing!

After reviewing the menu selection (all gourmet inspired food) We decided on on sharing a garlic steak panini and a Mediterranean salad. The ingredients were fresh, the food wasn't expensive and the atmosphere was great! Try their sangria.

Hint: Although parking can be a nightmare in Downtown, I found out that parking is free on the street meters after 5 p.m. on either Spring or Los Angeles. Just a couple blocks from Pitfire.

Check it out!

• Pros: The Steak Panini, Sangria, Ambience, Service
• Cons: Finding Parking

11/30/08

WTF

by mangiotutto at Citysearch

Same thing happened to me re: weird hours. Showed up at peak dinner hour and was turned away - even as I stood motionless meeting their cold hard gaze. I said, "Huh?" because their hours were clearly posted as closing at 10. I asked what time they closed since the business hours, as advertised, did not comport with the dismissive look they were giving me to just scram. No pizza for me. Looks like I will never know if this place is good or not, and I certainly won't bother again since parking is a total clusterphuck they don't care to fix. Totally rude. That's no way to run a business especially in this competitive pizza market.

11/30/08

RUDE AND HOURS CAN'T BE TRUSTED

by loveofpizza at Citysearch

We showed up at Pitfire on Saturday at 8:00 p.m. after driving from Silver Lake and searching for a parking spot (which isn't easy to find on a Saturday night downtown) and were rudely told, "We're closed" as soon as we walked in the door. The hours on the door indicated they were open until 10:00 p.m. and when I inquired, the guy at the register, in an even harsher tone said, "We aren't busy enough," despite the fact that the seating area was half full. I guess they considered it half empty. With this type of practice and rudeness it is no wonder that they "aren't busy enough" on a Saturday night. I guess they have never heard of sending some workers home in slow times. Instead they close down completely and act like it is your fault when you show up. This may be the only option for pizza downtown but I will never go back especially when Silver Lake offers great pizza at "Tomato Pie" or "Hard Times."

• Pros: None
• Cons: You never know if they will be open when you get there

09/15/08

Love this place

by davideats at Citysearch

I've been a big fan of Pitfire from the get-go. I've been enjoying their pizza since discovering the North Hollywood location over 8 years ago. This is my go to place for pizza in LA and I truly feel that these guys rival some of the best places in the country. Great crust and inventive toppings. I'm a pizza freak and have made pilgimages to most of them. I frequent the downtown location and must admit that for a while there they seemed to be having some service issues. I too have had a few botched deliveries and was ready to throw the towel in on the downtown location. Well, I was recently downtown for a show at the Geffen and dropped in with a large group. The manager couldn't have been more accommodating, the food was excellent and everybody was happy. This company has it's act together and whatever problems they may have been having with the downtown location seem to have been addressed. I recently ordered online and that worked perfectly too. Someone's paying attention and it shows.

03/26/08

Going downhill it seems

by fourdayswalk at Citysearch

I live downtown and have been coming here on occasion since it opened. Last night was indeed the last night for me. There were tables that needed cleaning that sat uncleaned for most of the time I was there. The help seemed apathetic and half-asleep.

They have remained out of their premium draft beer for over a week. In the past they have run out of glassware and have served beer in plastic cups. They continually fail to go "heavy" on a topping, even when I offer to pay extra.

To add insult to injury, their pizza is expensive. It is decent pizza, and I have never had bad food there per se, but it isn't anything to rave about either. It seems like the place is tired already. Unkempt and perhaps poorly managed. Good luck, cuz I ain't going back...

• Pros: it's in the neighborhood
• Cons: it's not getting any better