Lamonica's New York Pizza

02/12/09

Worst Service and lame attitude - mediocre pizza

by leavenworth at Citysearch

We have an account with LaMonica's here at UCLA. They deliver pizza to us every week. You'd think they'd be grateful for the business and try to get her on time BEFORE the seminar starts as we request they do. Today the delivery guy was half an hour late! When he showed up he wasn't the slightest bit apologetic. We asked if he was lost (you can excuse a new guy who doesn't know the campus too well) and he shrugged it off and said, "no, the traffic was bad." Well maybe if he left early (we gave them two hours from the time the order was placed) the traffic wouldn't have been so bad! Unbelievable. When we called earlier to find out where the dude was the woman taking the order (after keeping me on hold for 5 minutes) simply stated, "he left already" then hung up on me!

Oh, as for the quality of the pizza -- it's strictly mediocre, greasy, dorm room stuff you get when it's 3 AM and you have no other choice (not that they'd be open that late but you get the picture).

If you want quality, I'd suggest traveling to Echo Park for Masa of Echo Park! Now there is some tasty pizza...

• Pros: it's hot pizza
• Cons: terrible customer service; uncaring, indifferent attitude