byu-ti hair therapy
Santa Monica, CA 90401
Phone: (310) 587-2207
03/30/2008 Posted by lalips0528
It's a nice looking place and the people are very nice and respectful of your time, but I had a horribly upsetting & disappointing color experience. The colorist did what she wanted, not what I wanted, no matter how many times I reiterated my desires to her and she assured me "she got it" . Apparently not. There were also 2 clients back for re-do's the day I was in, but frankly I don't have the confidence in this salon to ever let them color my hair again. They also give you $25 off your next service if you write them a good review on Citysearch, which makes it feel like they're paying for their good reviews, so to speak.
Pros: bad with color and don't communicate well
Cons: very nice people
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