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byu-ti hair therapy

510 Wilshire Blvd
Santa Monica, CA 90401
Phone: (310) 587-2207
Extremely Overpriced and Dishonest Business Practices
1 Star Rating: Not Recommended

04/07/2008 Posted by LaurenRDX

"Does anyone else find it odd that ALL of the rave reviews are from reviewers who haven't reviewed any other businesses? Does anyone also find it odd that all these rave reviews generally come in large # and succession after a not-so-hot review? I find this very curious." This is a quote from a previous review, and I couldn't agree with it more. It is vividly clear that this business writes its own rave reviews on this site, especially since everyone I know who has ever gone there will not be returning. We're not idiots and these types of business practices should not be allowed on this site! Anyways, I went to this salon recently with a friend of mine (before learning about its reputation through other friends), and I really could not have been more dissatisfied. I showed my stylist a picture of exactly how I wanted my hair cut, and she appeared to understand and agreed that it would be a great cut for me. However, when my cut began to reveal itself through the styling process, it became clear that she had taken too much length off the bottom and gave me uneven layers. I expressed my dissatisfaction, but she tried to reassure me that my cut was just like the picture and I just needed to practice styling it correctly. I left very disappointed after a cut that cost me over a $100. I actually went home and cried. The very next day I went to a different salon that only charges $60 for a cut and had them fix the mess I was left with. Please heed the real reviews on this site and avoid this place. Yes, the decor is cute and it's right next to Vanilla, but your self-esteem and wallet will suffer.

Pros: Decor

Cons: Everything else

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Editor's Review

Santa Monica salon offers cuts, color and customized reparative treatments in a decidedly Zen environment.  See the full editorial review.

Insider Tips

Products

Byu-ti's botanical product line includes cleansers, conditioners and hair treatments for damaged, oily and frizzy hair.

More Insider Tips

Directory & Services Information

Parking

  • Pay lot
  • Metered

Hours

  • Tue-Fri 10am-7pm
  • Sat 10am-6pm

Payment Types

  • Visa
  • MasterCard

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