byu-ti hair therapy
Santa Monica, CA 90401
Phone: (310) 587-2207
04/20/2008 Posted by Tina2204
I am also surprised by the negative reviews, so I feel compelled to tell of my great experience there for over 6 months.......i go to see Sylvia, who has been more than accommodating and understanding of what I have in mind. I like a change every-so often and she has always given me great advice and known how to really work with my style. She is very professional and passionate and knows color in and out. My red hair was stunningly rich and vibrant, and when I went back to brunette it was the loveliest shade of chili-chocolate! The rest of the staff there are also extremely friendly and professional, have always called back and reminded me of my appointments in a timely fashion. They also serve a yummy tea! And they have great incentives for their clients, including free conditioning treatments on certain days and discounts for recommendations to friends. (And no, this is not a member of the staff there........I mean, seriously :-/, these people at byu-ti have more integrity than that!). I highly recommend this salon, especially the lovely Mexicana: Sylvia!
Pros: service, professionalism, conditioning treatments
Cons: none
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