Reviews & Ratings for Bob's Rooter & Plumbing

04/11/12

Best Plumbing Services in L.A. for residential & commercial

by suesana

In 2005, when we moved to LA, we had Bob's Plumbing bidding for a job in our newly-bought home, along with over a dozen other plumbing companies. They offered the best bid, and provided outstanding service!! We've used them constantly for 8 years now, for our house, and for our commercial properties. We can't speak highly enough about their reasonable prices, high quality of work, promptness in services...and the whole family are so genuinely nice too.

It's a family owned and run business. So one gets to know his daughters who do the booking via phone, and his sons and nephews who work with him in the jobs. Everyone is highly professional, and pleasantly nice. We're deeply grateful of the honest service.

11/14/11

Honest and Professional

by lou williams

My house turned 100 this year and my mishmash pipes needed to be replaced. Bob's Rooter & Plumbing gave me the second, most specific, and last estimate I needed. For approximately the amount of my first quote, they also secured my gas pipe and a several other extras. They started and completed the job the day after I contracted with them.

Bob's grandson, Shane, estimated and oversaw the job and I feel that I know this lovely, professional, and hardworking family now! Mat was the capable plumber in charge. He and the whole work crew were knowledgeable, polite, neat, and thorough. It was after dark when they finished, and Shane didn't even mention payment until he returned the next day to inspect the work, cleanup by daylight, answer questions, and and perform finishing touches. Oh, I had asked them to subtract the sink piping from the estimate because it had rather recent new/cheap piping. I wasn't charged for it, but Shane re-piped the sink because he didn't like the ugly stuff.

Nice to know they are a family business; I plan to leave the house and their phone number to my daughter.

10/28/11

Quite happy

by ManyMM

I'm quite happy with the work. Important is that leak is gone. Professional approach and it didn't take much time. I think that the most important thing when dealing with plumbers. I'll count on them in the future.

10/05/11

Professional, Clean, Competent, Honest, and Friendly

by courtney p

After searching online for a plumber to fix my toilet, I chose Bob's because they are a small family-owned business in my neighborhood that has been around a long time. From start to finish, they provided excellent customer service. The technician showed up on time, was very clean and professional and friendly, patiently explained everything to me, and answered all my questions. He instantly diagnosed the problem, had replacement parts on hand to fix it, and the toilet was working again in no time. The price was too low because he refused to charge me for snaking out my sink and he happily spent the extra time doing so. I am extremely pleased with the whole experience and cannot recommend them enough!

09/28/10

Best servicpossible and nice guys to boot!

by cut2muz

Just cannot say enough about Bob's Plumbing. Came out today and tackled a project a "big diamond..hint hint" company wouldn't attempt. An American family company and determined to please the customer. They were clean, courteous and totally professional and the price was more than fair, in fact cheaper than I had prepared myself for. They could have given up but instead worked for hours to solve a complicated problem and I will now forever be a Bob's client. Plus, they're good NFL fans!!

03/15/10

Satisfied Customer

by Jonny D

I am impressed! The plumbers I have called in the past usually were not only sloppy, living up to their image, but not informative and hard to understand! I read the reviews on Bob's and decided to give them a try. Now I know by reading reviews on various companies or restaurants this can be a crap shoot but I did it anyway since I had no other source but the dreaded "Yellow Pages". Bob's Delivered! I was very impressed by his son Shane who came to my home when my washing machine was acting up. He not only showed me the problem but ran cameras and other equipment to inform me of potential problems on the horizon! He was so efficient in his diagnostic process he ended up flushing my water heater, replacing my washing machine hoses, which are the biggest threat to houses flooding and cleaning all my drains in the house! Since my house was built in the 30's and has most of the original pipes, Shane gave me a contract price that is good until the end of the year! I will be calling Bob's in the future to "update" as Shane put it, my pipes. I have to say Shane gave me an additional $10.00 off if I left him a review. He didn't have to do that because I was sincerely happy to do this after my experience with Bob's. It started a little rough in the beginning with the office but turned out very satisfactory! See you soon Shane!

• Pros: They Deliver!
• Cons: Office Staff

01/21/10

Best Choice

by Steven K

I interviewed three companies to replace my main sewer line. Bob gave the best assessment (trenchless) and remedy for the repair. The work was flawless, his equipment and technicians were top quality. We are very happy that we hired Bob and will recommend him to all of our friends and family. The price was very fair especially when you consider that he is fully licensed and insured.

• Pros: Professional, efficient, informative, affordable
• Cons: None

11/17/09

Clean, Quick & Professional

by ValenciaTom

We had a sink in the office back up on us. Since we occupy space in the same complex as Bob's Rooter & Plumbing, I ran over and asked if they could help. The office staff was very helpful as they dropped everything and started calling to get us someone right away. Within the hour Bob showed up and quickly fixed the problem and left no mess. Based on this experience I can easily say they have earned my future business!

11/08/09

Great Plumber

by TimTim

My girlfriend has used Bob's over the years and yesterday (Saturday) when I couldn't fix the drain in my sink she insisted I call Bob because he was "amazing". Bob himself showed up a few hours after I called and fixed my sink in no time. We got to chatting about his family biz and about his son's that have worked w/him and his father with whom he started Bob's with. While we were chatting I mentioned that my heating unit (one of those old wall heaters) was broken. Bob got up, diagnosed the problem in a few minutes and said, "If you want I can run down to the hardware store and pick up the part you need and you'll have your heat back on today!!!

Bob is not only a great plumber he's an amazing person which makes me feel relaxed and comfortable.

I 100% recommend Bob's to anyone!

• Pros: Professional, Available, Affordable, Great Person

10/12/09

Outstanding plumber for Silver Lake

by Robert B

Bob's Rooter did an outstanding job at my hillside Silver Lake location of replacing the lateral and saddle for connection of my sewer to the city main line. The company responded quickly for my call for help, completed the job in the time frame promised and cleaned up the area so well that I was totally satisfied. They spent time with me explaining my options and gave me an extremely fair price compared to other estimates I had received. I give them the highest recommendation and will use them for all my needs in the future.

• Pros: Everything done as promised for a fair price
• Cons: None