Mens USA
Los Angeles, CA 90024
Phone: (310) 474-7571
04/12/2008 Posted by janinillinois
Nightmare began3/12/08 My son wanted a purple suit for his Senior Prom, WE could not find one, but he was determined so he did,on MensUsa.accouding to their web sight -YES it was in stock thesize we wanted,priced139.00+10.00 shipping.The suit arrived in 5daysand IT WAS NOT EVEN CLOSE TO WHAT I ORDERED! It was purple though,when I called them I was on the phone with like 3 different people,they seemed rushed and were not listening to me. they told me it was the only purple suit they had, there sight says if they don't have what you ordered they will contact you..WRONG! They told me to send it back and they would send me another suit,the one I wanted but they only had it in a 40 Long. He assured me it would be okay. I returned suit, when I called it was a 35 minute conversation, getting disconnected 2x's. They tried to act like they did not get the suit. I had the tracking number & new that they had signed for the suit at 10 AM the day before. They had not sent me another suit &had NO idea what I was talking about. Finally I was satisfied to "think" they were sending me the original suit ordered in the right size but a long. Right suit-wrong size. They sent a size 42R. MYson wears a 40 & 32 pants...the pants were asize 36! Huge! WE tried altering them, they were and are hideous looking. we altared the suit but still it hangs big on him! I contacted them again this past monday, April 5th and told "matt" about my dillema and he checked the inventory and again assured me I would have a pair of pants on Wednesday! Wednesday no pants, thursday no pants. I called to make sure they sent them, and they told me that he had personally sent them and he told me he would email me the tracking number. Needless to say my son is going to his sr. prom, tonight with a big purple suit on! THANK YOU MENS USA FOR MAKING IT A MEMORABLE ONE! Mens Usa is a scam and a bunch of liars...only out to make a buck! DON'T FALL FOR ALL THE POSITIVE FEEDBACK ON EBAY EITHER!
Pros: Looks like a great Value for your dollar
Cons: You probably won't get what you ordered!
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