Kick it Boots & Stompwear
Seattle, WA 98107
Phone: (206) 784-3399
Ratings & Reviews Summary for Kick it Boots & Stompwear
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User Reviews for Kick it Boots & Stompwear
09/04/2008 Posted by buttahfly
I am new to Seattle and specifically new to Ballard. As any girl would do, I naturally explored the boutiques in my neighborhood and wandered into Kick It. The owner was the one working and was really great. She gave me great jean advice & helpful info on the sale shoes. She also informed me the shoes I wanted were going on sale for Labor Day. She gave me the sale price early! I am so excited to have a friendly boutique in my neighborhood and will definitely be a regular here!
Pros: Great service, great clothes, great shoes, great prices!
Cons: none!
08/27/2008 Posted by lap513
Well this was venturing into unfamiliar territory for me, but the friendly staff made it so easy for me. I am not a brave guy that will go and buy langerie, but this have given me a boost of confidence. I brought in a pair of her favorite shoes and the sales girl helped me from there. They ended up fitting like a glove and she loved them. Thanks so much Kick it!
Pros: helpful staff, location, styles
Cons: no guys stuff
08/19/2007 Posted by panda73
Purchased a dress at Kick-it after explicitly asking the sales person whether or not the dress would shrink (especially in length) if washed and dried according to the manufacturer's instructions. The sales person stated that the dress would not shrink. I hadn't worn the dress, but washed and dried the it in preparation for an upcoming trip. The dress shrunk considerably in length. So much that I could not comfortably wear it. I called the store and told them what happened. The sales person told me to bring the dress in and I could return it. On the phone she stated that she could credit my credit card, but if I could find something to exchange it for, the store would prefer that. Later that day, I took the dress back. I wanted to return it for a refund, as I needed a dress for my trip, and they did not have another that I liked. The sales person said that she had talked to the owner and that the owner would only do a store credit. I find this unacceptable as I had specifically asked whether or not the dress would shrink and would not have purchased it if I had been told that it would (or even if the sales person had told me she didn't know). The way I see it is that sometimes sales people make mistakes. It is bound to happen, but these mistakes should be the store's liability, NOT the customer's. As an added note the one other purchase that I had made at Kick-It was a pair of flip-flops with decorative stars on the straps. Luckily I found out from a friend who had the same pair that two of the stars had fallen off of her shoes after minimal use. I was able to return these shoes the day following my purchase (at the same time I tried to return the dress) before I had worn the shoes out of the house. This store seems to have poor quality merchandise, and such a horrible return policy that shopping there is not worth the risk of buying something that isn't going to live up to your expectations or may fall apart after a short time.
Cons: Unfavorable return policy; Poor quality merchandise
