The Bank Heist--TEMPORARILY CLOSED
North Hollywood, CA 91601
Phone: (818) 760-1648
12/12/2007 Posted by psk177
I reserved a table for a buddies' birthday on 12/7; Man, I must say, the worst service. Their back-boy did more than everyone else. So I made the reservation two weeks in advance. The guy I spoke with did not make the reservations at all. Whenever I would call and ask for this guy he was never around and everyone didn't seem to know where the "VIP list" or "Guest list" was. So I let that slide, until I finally go a hold of this guy, after which he asks me to make a list of my guests (understandable) but on the night of? Come dude on! If I needed a guest list you should have told me the day we spoke. In addition, we get there and they don't have a table for us. They close the upper part where the VIP room is located and give us a b.s. table in the first floor where only 1/8 of my guests can hardly fit and socialize. So, after thirty minutes of waiting for the 250 bottle, they tell us that we can go up stairs but not the VIP room because it’s closed, for no REASON at all! So, I say okay, no problem. I sit down and half my guests had already said good bye because they felt uncomfortable there. I look around and I see another bottle, that's already opened. I asked for the bill and they give me a 500 bill. I knew it! They threw in an extra bottle, those sneaky bastards. Not cool. Not fun. Friday is not a good night for dancing. Never again. By the way I had been there several times before just for a drink and I thought of it as a five star place. Too bad they just lost this customer.
Pros: Poor service
Cons: Nice looking place
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