Knead
Beverly Hills, CA 90211
Phone: (424) 354-3429
05/06/2008 Posted by RameshR
I have tried many massage places, lots of massage places in this price range in southern California are either operated by Chinese or Korean with little or no English. The first thing I liked about Knead is that the place is very professional, and every one speaks English. Parking was a breeze, Starbucks parking will cost you $6.00, but don’t park there. Park at the public parking 2 hours free. I went on Saturday (May 3rd around 1 PM), the lady on phone even offered to put money in the meter if I leave her quarters while I am in the massage session (2 thumbs up for this type of customer service). My massage therapists name was Rachel. Few things about her that I though was NOT professional. During massage session at least 3 times she started to massage with one hand only, I was face down but I knew some thing is not right, then I noticed that she is using her cell phone to reply text messages. When you are in session with a customer, the cell phone should be off limits unless it is an emergency. She also had a slightly runny nose, I can hear clearly that she was getting runny nose. Also at start of the massage she did not rub her hands to make them warm, she just started with COLD hands. I may be very picky when it comes to massage, but these things matter a lot to me. One thing I really liked about her that she knew all the techniques of massages, and do give VERY GOOD massage. For that I will give her 4 stars (* * * *), but for her professional behavior I will give her only 1 star (*). I think overall the place is very good, with great customer service and above all the price $48.00 for 1 hour is really a bargain. Thanks Ramesh
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