The Parlor
Santa Monica, CA 90401
Phone: (310) 395-4139
02/11/2008 Posted by jjhooo
This place has just about the worst customer service I have ever encountered in a bar in my life. Our taxi driver stole my friend's iphone and the bouncer at the Parlour was completely not helpful in helping us get it back. The bouncer even went as far as to accuse my friend of losing the phone herself and that the taxi driver had nothing to do with it. When we threatened the taxi driver that we were going to call the police, the bouncer started freaking out and told us not to do that under any circumstances. I have no idea what kind of shady business is going on there, but it must be something pretty bad if they were so terrified of the police coming to help us out. The taxi driver eventually gave in and took the iphone out of his pocket (we all saw him do this) and pretended to find it in the taxi. The bouncer at the parlour then yelled at us for causing a scene. I will definitely be calling the management to complain. There are plenty of other bars in Santa Monica to go to, and I will not be returning to the Parlour where its patron's are treated horribly.
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